Re: Unable to start ReportService? - Scrum for Team System
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Started by ChadAlbrecht at 03-11-2010 10:05 . Topic has 4 replies.

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   03-11-2010, 10:05
ChadAlbrecht is not online. Last active: 11/03/2010 22:00:40 ChadAlbrecht

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Unable to start ReportService?

Attachment: install.log
I have a fresh install of TFS 2010 RC with a named instance of SQL Server and MOSS installed. Everything working great there. When I try to install SfTS RC I get about 3/4 of the way through and then it fails telling me it can't start the ReportService.

I am running in an elevated command shell and executing the following:

MSIEXEC /i "ScrumforTeamSystem.3.0.3698.00.msi" /l*v install.log TEAMFOUNDATIONSERVERDTSQLINSTANCENAME=”TFS2010RC\TFS2010RC_DB”

I've also attached the log file from this failed install to this message.

Ideas?

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   03-12-2010, 8:47
Crispin Parker is not online. Last active: 08/07/2010 08:34:09 Crispin Parker

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Re: Unable to start ReportService?
The installlation log file contains the following error:

Error 1920. Service 'ReportServer' (ReportServer) failed to start. Verify that you have sufficient privileges to start system services.

Is the report server accessable using the installation profile and is fully setup and working? You may need to make sure that the SSRS service is running. On slow systems the reporting services service sometimes fails to start.


Crispin.
"It is better to light a candle than to curse the darkness"
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   03-12-2010, 9:10
ChadAlbrecht is not online. Last active: 11/03/2010 22:00:40 ChadAlbrecht

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Re: Unable to start ReportService?
Yes the SSRS is up and running and I can see all the reports from within VS and from the Sharepoint site. It's a named instance of SQL so my report URLs look like this:

http://tfs2010rc/ReportServer_TFS2010RC_DB/Pages/ReportViewer.aspx?%2fTfsReports%2fDefaultCollection%2fPetShop%2fDashboards%2fBurn+Rate

Would that be causing the problem?
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   03-16-2010, 5:17
Crispin Parker is not online. Last active: 08/07/2010 08:34:09 Crispin Parker

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Re: Unable to start ReportService?
Do you have named SQL server instance or named Reporting server instance? I ask because some else pointed this out as a possiblilty the other day. I updated the installer blog post with informaiton on how to handle that situation.

http://consultingblogs.emc.com/crispinparker/archive/2010/01/22/scrum-for-team-system-v3-installer-environment-options.aspx

Crispin.

"It is better to light a candle than to curse the darkness"
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   03-16-2010, 7:22
ChadAlbrecht is not online. Last active: 11/03/2010 22:00:40 ChadAlbrecht

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Re: Unable to start ReportService?
Thanks! That did it! I must have missed that addition the first time I read through your blog post.

As an FYI, here is what ended up working:

MSIEXEC /i "ScrumforTeamSystem.3.0.3698.00.msi" /l*v install.log TEAMFOUNDATIONSERVERDTSQLINSTANCENAME=”TFS2010RC\TFS2010RC_DB” REPORTSERVERSERVICENAME="ReportServer$TFS2010RC_DB"
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