Re: "Service 'ReportServer' (ReportServer) failed to start" error during installation - Scrum for Team System
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Started by ameenguy at 01-14-2010 10:24 . Topic has 6 replies.

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   01-14-2010, 10:24
ameenguy is not online. Last active: 14/01/2010 16:05:22 ameenguy

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"Service 'ReportServer' (ReportServer) failed to start" error during installation

Attachment: InstallError.JPG
Hello,

I get the following error during installation:

"Service 'ReportServer' (ReportServer) failed to start. Verify that you have sufficient privileges to start system services."

I'm unable to get past this error during my initial installation of v3.0.3621.03. I've run using elevated command prompt and have even disabled UAC to test with no success.

System info:

Windows Server 2008 R2 Enterprise
TFS2010 Beta 2


Any assistance would be greatly appreciated.



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   01-18-2010, 9:13
Crispin Parker is not online. Last active: 08/07/2010 08:34:09 Crispin Parker

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Re: "Service 'ReportServer' (ReportServer) failed to start" error during installation
Hmm, permission errors are always a difficult. TFS touches on so many technologies that any environmental security setup errors can cause all sorts of problems. Please post the installation log and I will take a look.


Regards,

Crispin Parker,
Senior Practice Consultant,
EMC Consulting.

"It is better to light a candle than to curse the darkness"
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   01-19-2010, 2:17
ameenguy is not online. Last active: 14/01/2010 16:05:22 ameenguy

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Re: "Service 'ReportServer' (ReportServer) failed to start" error during installation
Hi Crispin,

Thanks for your response. I think I've figured it out. It appears that the installer is not "instance-aware." It didn't like that we had an instantiated Report Server (the service name was "ReportServer$SQL2008" instead of "ReportServer." To get around this, I installed another instance of RS using the default Instance on the same box and reconfigured TFS to use the new RS Instance. All set now. Is this a known issue or requirement?


Thanks,
Ameen Syed
IT Services
Quantitative Risk Management, Inc.

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   01-19-2010, 9:25
Crispin Parker is not online. Last active: 08/07/2010 08:34:09 Crispin Parker

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Re: "Service 'ReportServer' (ReportServer) failed to start" error during installation
Ah-ha! A reporting services named instance, that would explain the problem. It is possible to specify the reporting services instance name during the SfTS template installation using a command line parameter.

Here is an example installation command line:

  • msiexec /i "ScrumforTeamSystem.3.0.3621.03.msi" /l*v install.log TEAMFOUNDATIONSERVERDTSQLINSTANCENAME="My Named Service"

Regards,

Crispin Parker,
Senior Practice Consultant,
EMC Consulting.

"It is better to light a candle than to curse the darkness"
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   03-11-2010, 10:27
Badlands is not online. Last active: 16/04/2010 14:03:03 Badlands

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Re: "Service 'ReportServer' (ReportServer) failed to start" error during installation

Attachment: install.log
I ran the install using command line instructions on version 3 RC

msiexec /i "ScrumforTeamSystem.3.0.3698.00_x64.msi" /l*v install.log TEAMFOUNDATIONSERVERDTSQLINSTANCENAME="ReportServer$TFSFEIReports"

The log is ignoring my parameter. I want the instance name to be "ReportServer$TFSFEIReports"
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   03-11-2010, 10:55
Badlands is not online. Last active: 16/04/2010 14:03:03 Badlands

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Re: "Service 'ReportServer' (ReportServer) failed to start" error during installation
There is a briliant guy over here. Chad said our TFS Database Server was a default instance database, but the report server was a different named instance so instead of renaming TEAMFOUNDATIONSERVERDTSQLINSTANCENAME we renamed REPORTSERVERSERVICENAME

msiexec /i "ScrumforTeamSystem.3.0.3698.00_x64.msi" /l*v install.log REPORTSERVERSERVICENAME="ReportServer$TFSFEIReports"
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   03-12-2010, 8:51
Crispin Parker is not online. Last active: 08/07/2010 08:34:09 Crispin Parker

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Re: "Service 'ReportServer' (ReportServer) failed to start" error during installation
Glag you got it sorted. I'll add this info to my blog post:

http://consultingblogs.emc.com/crispinparker/archive/2010/01/22/scrum-for-team-system-v3-installer-environment-options.aspx


Crispin.
"It is better to light a candle than to curse the darkness"
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