Work Remaining for Product Backlog Items not being updated

Scrum for Team System - v1.x Support

Work Remaining for Product Backlog Items not being updated


yvetteop 08-25-2006, 8:04 PM

Hello

We are using version 1.1 and in my project I have sprint backlog items linked to product backlog items.  The SBIs have work remaining values that are being updated by the team members.  However on the linked product backlog items the work remaining field is empty for all items. 

Following the guidance in an earlier thread we have confirmed that we have installed team explorer directly on the TFS server.  We have turned on tracing for the Scrum eventing service but my admin says that she sees no event messages in the server's application log that look like they apply to sprint backlog item changes.

Any suggestions on where we might look to figure this out?

thanks

-yvette

Re: Work Remaining for Product Backlog Items not being updated


bsimser 08-25-2006, 8:52 PM
I had the same problem. It was mentioned that you have to change on of your SBIs work remaining value to something different and save it. This triggers the work remaining calculation on the PBI it's linked to. I just went in on one of mine, set it to 1 hour less, then 1 hour more and it worked.

Re: Work Remaining for Product Backlog Items not being updated


yvetteop 08-28-2006, 9:14 PM

Thanks

However my team members are actively working and changing the work remaining on their sprint backlog items.  I also specifically changed the work remaining on one of the SBIs myself and saved it. My server admin says she sees no related event log messages even though we have the scrum event tracing turned on.

None of the PBI have any work remaining numbers at all.  It appears that the service that does the aggregation is not running at all.  What should I be looking for on the server?

thanks

-yvette

Re: Work Remaining for Product Backlog Items not being updated


markld 08-29-2006, 9:41 AM

Hi Yvette

Normally, the Eventing Service only outputs messages to the event log if things are going wrong. So the absence of event log messages may mean the Service is not running or it is running and sees no problems.

The Eventing Service is a web service. So you could log onto your TFS Server and see if it is available.

Open up IE and navigate to http://localhost/Scrum.Eventing.Service/SprintBacklogItemChanged.asmx

If it is there, you should see a method called Notify.

Assuming it is, we need to determine if the Service thinks it is aggregating ok. I could do a temporary build with extra traces in (i.e. a trace every time the Service receives an event), if you would like to try this.

If so, please email me at mark.lines-davies@conchango.com and I'll create a zip and email it back.

regards

Mark Lines-Davies
Conchango, Egham, UK

 

Re: Work Remaining for Product Backlog Items not being updated


yvetteop 08-31-2006, 12:14 AM

Thanks Mark

My admin gets a "page not found" error when trying to navigate to http://localhost/Scrum.Eventing.Service/SprintBacklogItemChanged.asmx.  It sounds to me like something failed to install correctly.

Can the web service be installed manually?  Can we reinstall the methodology template without messing up the exiting projects?

-Yvette

Re: Work Remaining for Product Backlog Items not being updated


markld 08-31-2006, 8:50 AM

Hi Yvette

You can uninstall and reinstall the Scrum plugin with no adverse effects.

After doing this, you could open IIS Manager on your TFS Server. Under the node for the local computer, you should see "Web Sites" with "Default Web Site" beneath it. Under that, you should see Scrum.Eventing.Service.

Inside that, there should be two config files and the SprintBacklogItemChanged.asmx file.

regards

Mark

Re: Work Remaining for Product Backlog Items not being updated


yvetteop 09-06-2006, 2:03 AM

Hello Mark

Reinstalling the plugin did the trick.  The Scrum Eventing Service is now installed properly and the work remaining in the Product Backlog Items is now being updated by the TFS Service account when changes to the Sprint Backlog items are made.

Thanks very much for your help.

-Yvette

Re: Work Remaining for Product Backlog Items not being updated


georgexie 08-27-2008, 2:44 AM
I got the same problem. I don't see "Scrum.Eventing.Service" in IIS. Where can I get the plugin, Mark?
Thanks,
George
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