Re: Successful install but cant create project (Sharepoint template error)

Scrum for Team System - v2.x Support

Successful install but cant create project (Sharepoint template error)

bthomas 10-01-2008, 3:05 PM
I have successfully installed the SFTS to a TFS2008 SP1 server the installation completes seemingly normal. However when i go to create a project it does not allow it because it cannot find the Sharepoint Template.
I have installed as the TFSSetup account I do have WSS3.0 installed and I ran STSADM enumtemplates and there is no template showing for sure. I could manually add the template but I dont think the STP file is avaialable. I have removed and reinstalled several times. Thanks for the help.

Re: Successful install but cant create project (Sharepoint template error)

Crispin Parker 10-01-2008, 3:19 PM
Hi BThomas,

OK, it sounds like something nasty is happening during the installation process.

Are you running the installer as "TFSETUP"?
Is the SharePoint server on the same physical machine as TFS?
If not, have you run the installer on the SharePoint machine?

If all above is OK, you need to run the installer using the MSIEXEC command line utility and enable verbose logging. The resulting log file may indicate the cause of the problem. Please post the log file below if the cause is not obvious and I can take a look for you.

Regards,

Crispin Parker,
Techncial Consultant,
Conchango.

"It is better to light a candle than to curse the darkness"

Re: Successful install but cant create project (Sharepoint template error)

bthomas 10-01-2008, 4:34 PM
Here is the output from a fresh install. I first did a full remove and then reinstalled using the logging function. There are some errors in the log but I cannot decipher if they are the problem or not.
To answer your questions we dont have a TFSSETUP account but I am an administrator on the machine. TFS was installed by another user who is also an admin on the box. Sharepoint is on the same machine as TFS.

Re: Successful install but cant create project (Sharepoint template error)

Crispin Parker 10-01-2008, 5:03 PM
It seems that the installer was unable to perform an IIS Reset during the installation. This is required so that the SharePoint Services can pick up the new template.

Does your account have permission enough to perform the IIS reset?

The template really needs to be installed under the TFSSETUP account. The permissions required (over TFS, Sharepoint, SQLServer and Sql Reports) are quite complex and merly being an administrator on the target machine may not surfice.

Crispin.

"It is better to light a candle than to curse the darkness"

Re: Successful install but cant create project (Sharepoint template error)

bthomas 10-01-2008, 5:07 PM
I tried a manual IIS reset previously but that didnt help.
I will see about the TFSSetup account.

I am satisfyint the TFS account requirements from their install doc.

TFSSETUP

Used to install Team Foundation Server.

This account must be an administrator on Team Foundation Server computers. The account must be a member of the same domain as the following two accounts. For example, you cannot have the two accounts on a domain and then use a local account to install Team Foundation Server.

But like I said I am not the exact person that installed TFS but he has the same rights to all of the TFS machines as I do. It is not looking specifically for that account name to do the install is it?

Re: Successful install but cant create project (Sharepoint template error)

bthomas 10-06-2008, 4:10 PM
I uninstalled and reinstalled using the MSIEXEC command line which was not really any different then just double clicking on it. I tried again and it failed again on the same error. Can someone just please send me the template so that I can upload it and get going.

Re: Successful install but cant create project (Sharepoint template error)

Crispin Parker 10-07-2008, 9:38 AM
Hi BThomas,

Using the MSIEXEC command line "is" exactly the same as running the msi packaged directly (OK pure'ist your working folder may be different!). So, using it to execute the installation will make no difference to your problem.

The problem is caused by an incorrectly confirgired target environment. The SfTS seed cannot be planted in your rocky earth so to speak.

The point of using the "MSIEXEC" command line utility is to enable installation logging. Via the use of command line switches you can create an installation log. The log file may highlight the problem with you target environment.

So, please run the installation once more, with installation logging enabled, and post the resulting file below. I can then take a look and try to spot what the problem may be.

Regards,

Crispin Parker,
Technical Consultant,
Conchango.

"It is better to light a candle than to curse the darkness"

Re: Successful install but cant create project (Sharepoint template error)

bthomas 10-07-2008, 2:26 PM
Here is the log file from the install. Seems to still be having errors on the template again.

Re: Successful install but cant create project (Sharepoint template error)

Crispin Parker 10-07-2008, 3:46 PM
All apears fine until the installer atempts to reset the IIS process (IISReset).

OK, Let's check if the template has actually been installed into your WSS environment:

Run: stsadm -o enumtemplates

This will list all the installed project templates. You should see:

SCRUM - Language: 1033 - Site Template: _GLOBAL_#156 - Template Id: 11254 Scrum for Team System
VSTS_MSF_CMMI - Language: 1033 - Site Template: _GLOBAL_#1 - Template Id: 1
VSTS_MSFAgile - Language: 1033 - Site Template: _GLOBAL_#0 - Template Id: 1

Can you please also describe your environment setup?

Example:

OS: Microsoft Windows Server 2003 SP2
SharePoint WSS 3.0
Team Foundation Server 2008 - Final Release (9.0.21022.8) Standard Edition
SQL Server 2005 - SP2 (9.00.3054.00) Developer Edition

Crispin.

"It is better to light a candle than to curse the darkness"

Re: Successful install but cant create project (Sharepoint template error)

bthomas 10-07-2008, 4:49 PM
What are the blockquote tags in this forum I could not figure it out.
I attachted the info.

Re: Successful install but cant create project (Sharepoint template error)

Crispin Parker 10-07-2008, 5:29 PM
This forum is a bit flaky with post functionality. If you use FireFox you get the full suite of options, bold, under link, hyperlinks and that sort of thing. However, use any other browser and you just get a text box. No idea why. I inherited this server when I joined Conchango and have never been able to fix it! As far as I can tell, the community server installation is correctly configured.

Anyway, back to the issue in hand.

The informaiton you have supplied indicates that the Scrum for Team System SharePoint template has not been installed on the server. The eScrum template is installed but SfTS and eScrum should live together without fighting.

Please try the following commands in sequence *:

stsadm.exe -o addsolution -filename "C:\Program Files\Conchango\Scrum for Team System\SFTS WSS Template\Conchango.TeamSystem.Scrum.Sharepoint.wsp"
"c:\windows\System32\iisreset.exe" /RESTART

* This assumes default installation locations.

If all that works then I am stumped. The installer is executing these exact commands so should behave in the same maner.

Crispin.

"It is better to light a candle than to curse the darkness"

Re: Successful install but cant create project (Sharepoint template error)

bthomas 10-07-2008, 10:05 PM
Here is what I have
Microsoft Windows [Version 5.2.3790]
(C) Copyright 1985-2003 Microsoft Corp.

H:\>c:

C:\>"C:\Program Files\Common Files\Microsoft Shared\web server extensions\12\BIN
\STSADM.EXE" -o addsolution -filename "C:\Program Files\Conchango\Scrum for Team
System\SFTS WSS Template\Conchango.TeamSystem.Scrum.Sharepoint.wsp"

A solution with the same name "conchango.teamsystem.scrum.sharepoint.wsp" or id
"566d05e7-28a8-4612-b3f4-fd0119c6da50" already exists in the solution store.
C:\Program Files\Conchango\Scrum for Team System\SFTS WSS Template\Conchango.Tea
mSystem.Scrum.Sharepoint.wsp: The Solution installation failed.

C:\>

Re: Successful install but cant create project (Sharepoint template error)

bthomas 10-07-2008, 10:06 PM
can you export the template from a working system and send it to me?

Re: Successful install but cant create project (Sharepoint template error)

Crispin Parker 10-07-2008, 11:22 PM
There is no point in sending you a copy of the file. You already have it.

A solution with the same name "conchango.teamsystem.scrum.sharepoint.wsp" or id
"566d05e7-28a8-4612-b3f4-fd0119c6da50" already exists in the solution store.

This message indicates that the template already exists in your SharePoint environment. It appears that the installation has failed before the completion of the SharePoint template deployment.

Unforunatly, SharePoint is not my area of expertise so I cannot give you a complete guide on how to solve this. However, the following MSDN page might be of help.

http://technet.microsoft.com/en-us/library/cc261929.aspx

Hope this helps.

Crispin.

"It is better to light a candle than to curse the darkness"

Re: Successful install but cant create project (Sharepoint template error)

bthomas 10-08-2008, 5:52 PM
Okay so I was able to get a bit further on this.
I changed the .wsp to a .cab file which allows me to view the contents of the Sharepoint solution I got the STP file out and added it manually via STSADM. it has to have the name of SCRUM and possible the Scrum for Team System Description.

In TFS project creation this allowed me to get past the error however it still failed just with a new error see the txt file for error description. It says it cannot upload some docs to the new location.

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