Search Sort Posts:  Oldest to newest Newest to oldest

02-28-2008, 7:45 dmaiman82 Joined on 01-25-2008 Posts 8 Error uninstalling Beta 2 Attachment: scrumbeta2uninstall.png We are tryign to upgrade to the new version of Scrum, however I am getting an error when I try to uninstall Beta 2. Failed to open metabse key (-2147024748/LM) I am not able to install the new version without removing this old version In addition it did seem to uninstall since I can no longer select Scrum when creating a new project, however I still cannot install the new version of Scrum    Report

02-28-2008, 8:10 Crispin Parker Joined on 11-13-2007 Posts 951 Re: Error uninstalling Beta 2 Hello, Firstly, can you confirm if the beta 2 template is still listed in the "Add/Remove Programs" control panel dialog. If it is, please try and remove it from there first. If the previous template still fails to uninstall, post back and I shall see if I can help further. If the previous template is uninstalled, please try the to install RTM version 2 again, but this time with the msiexec command line utility and verbose logging enabled. Then post the resulting log file as an attachment. This should help us identify the cause of the problem. Thanks, Crispin Parker, Technical Consultant, Conchango. "It is better to light a candle than to curse the darkness"    Report

02-28-2008, 8:32 dmaiman82 Joined on 01-25-2008 Posts 8 Re: Error uninstalling Beta 2 i have been trying to remove it form Add/Remove programs. Now when I try to remove it, all it says is Fatal Error during installation. Is there another way to uninstall this?    Report

02-28-2008, 9:27 Crispin Parker Joined on 11-13-2007 Posts 951 Re: Error uninstalling Beta 2 Hi again, Another option to uninstall the template would be to use the msiexec command line utility and the original msi installation package. You can also enable verbose logging during this process which will give us some information on what is going on. As stated, you will need the Beta 2 installation package. Unfortunately, this file is no longer available from the web site and I don't have a copy to hand. I can get a copy tomorrow when I'm back in the office. Hope this helps, Crispin. "It is better to light a candle than to curse the darkness"    Report

02-29-2008, 5:34 tkrueger Joined on 01-16-2008 Posts 22 Re: Error uninstalling Beta 2 Attachment: Uninstall Error.Png Hi there, I'm having a similar issue with uninstalling Beta 2. I've attached a picture of the error message that occured on the first uninstall attempt. Now the only errorr message is the Fatal one as posted earlier. I have run the uninstall verbose mode which should help. Here is the Verbose uninstall text. --- === Logging started: 2/29/2008 11:25:53 === Action start 11:25:53: INSTALL. Action start 11:25:53: AppSearch. Action ended 11:25:53: AppSearch. Return value 1. Action start 11:25:53: LaunchConditions. Action ended 11:25:53: LaunchConditions. Return value 1. Action start 11:25:53: ValidateProductID. Action ended 11:25:53: ValidateProductID. Return value 1. Action start 11:25:53: CostInitialize. Action ended 11:25:53: CostInitialize. Return value 1. Action start 11:25:53: FileCost. Action ended 11:25:53: FileCost. Return value 1. Action start 11:25:53: CostFinalize. Action ended 11:25:53: CostFinalize. Return value 1. Action start 11:25:53: InstallValidate. Action ended 11:25:53: InstallValidate. Return value 1. Action start 11:25:53: InstallInitialize. Action ended 11:25:54: InstallInitialize. Return value 1. Action start 11:25:54: ProcessComponents. Action ended 11:25:54: ProcessComponents. Return value 1. Action start 11:25:54: MsiUnpublishAssemblies. Action ended 11:25:54: MsiUnpublishAssemblies. Return value 1. Action start 11:25:54: UnpublishFeatures. Action ended 11:25:54: UnpublishFeatures. Return value 1. Action start 11:25:54: RemoveRegistryValues. Action ended 11:25:54: RemoveRegistryValues. Return value 1. Action start 11:25:54: RemoveShortcuts. Action ended 11:25:54: RemoveShortcuts. Return value 1. Action start 11:25:54: ProcessTemplateUninstall.Command. Action ended 11:25:54: ProcessTemplateUninstall.Command. Return value 1. Action start 11:25:54: RemoveFiles. Action ended 11:25:54: RemoveFiles. Return value 1. Action start 11:25:54: ProcessTemplateUninstall.Execute. CAQuietExec: PTInstall - Team Foundation Server Template Install Tool CAQuietExec: (c) Conchango plc 2005. CAQuietExec: CAQuietExec: The template failed to install. Please see the Event Log for more information. CAQuietExec: Error 0x8007006d: Failed to read from handle. Action ended 11:25:56: ProcessTemplateUninstall.Execute. Return value 1. Action start 11:25:56: EventSubscriberUninstall.Command. Action ended 11:25:56: EventSubscriberUninstall.Command. Return value 1. Action start 11:25:56: EventSubscriberUninstall.Execute. CAQuietExec: Error 0x8007006d: Failed to read from handle. Action ended 11:25:56: EventSubscriberUninstall.Execute. Return value 1. Action start 11:25:56: STSADMRetractSolutionUninstall.Command. Action ended 11:25:56: STSADMRetractSolutionUninstall.Command. Return value 1. Action start 11:25:56: STSADMRetractSolutionUninstall.Execute. CAQuietExec: CAQuietExec: "Conchango.TeamSystem.Scrum.Sharepoint.wsp" does not exist in the solution store. CAQuietExec: CAQuietExec: Error 0x8007006d: Failed to read from handle. CAQuietExec: Error 0xffffffff: Command line returned an error. CAQuietExec: Error 0xffffffff: CAQuietExec Failed Action ended 11:25:59: STSADMRetractSolutionUninstall.Execute. Return value 3. Action ended 11:25:59: INSTALL. Return value 3. MSI (s) (6C:0C) [11:25:59:372]: Product: Scrum for Team System v2.0.13914.003 Beta 2 -- Removal failed. === Logging stopped: 2/29/2008 11:25:59 ===    Report

02-29-2008, 6:34 dmaiman82 Joined on 01-25-2008 Posts 8 Re: Error uninstalling Beta 2 Attachment: scrumbetalog.txt I tried to uninstall it with the command line ultility. It sitll did not uninstall properly here is a copy of the log file in the post attachment. === Verbose logging started: 2/29/2008  12:30:02  Build type: SHIP UNICODE 3.01.4000.4042  Calling process: C:\WINDOWS\system32\msiexec.exe === MSI (c) (1C:90) [12:30:02:839]: Resetting cached policy values MSI (c) (1C:90) [12:30:02:839]: Machine policy value 'Debug' is 0 MSI (c) (1C:90) [12:30:02:839]: ******* RunEngine:            ******* Product: C:\Documents and Settings\Administrator.AQURACY\Desktop\ScrumforTeamSystem.ServerComponents.2.0.13914.003.msi            ******* Action:            ******* CommandLine: ********** MSI (c) (1C:90) [12:30:02:839]: Client-side and UI is none or basic: Running entire install on the server. MSI (c) (1C:90) [12:30:02:839]: Grabbed execution mutex. MSI (c) (1C:90) [12:30:02:854]: Cloaking enabled. MSI (c) (1C:90) [12:30:02:854]: Attempting to enable all disabled priveleges before calling Install on Server MSI (c) (1C:90) [12:30:02:854]: Incrementing counter to disable shutdown. Counter after increment: 0 MSI (s) (8C:78) [12:30:02:870]: Grabbed execution mutex. MSI (s) (8C:38) [12:30:02:870]: Resetting cached policy values MSI (s) (8C:38) [12:30:02:870]: Machine policy value 'Debug' is 0 MSI (s) (8C:38) [12:30:02:870]: ******* RunEngine:            ******* Product: C:\Documents and Settings\Administrator.AQURACY\Desktop\ScrumforTeamSystem.ServerComponents.2.0.13914.003.msi            ******* Action:            ******* CommandLine: ********** MSI (s) (8C:38) [12:30:02:870]: Machine policy value 'DisableUserInstalls' is 0 MSI (s) (8C:38) [12:30:02:870]: End dialog not enabled MSI (s) (8C:38) [12:30:02:870]: Original package ==> C:\Documents and Settings\Administrator.AQURACY\Desktop\ScrumforTeamSystem.ServerComponents.2.0.13914.003.msi MSI (s) (8C:38) [12:30:02:870]: Package we're running from ==> C:\WINDOWS\Installer\3d6fe095.msi MSI (s) (8C:38) [12:30:02:870]: APPCOMPAT: looking for appcompat database entry with ProductCode '{89992DE9-06D9-42AB-95C0-12D84D4C828A}'. MSI (s) (8C:38) [12:30:02:870]: APPCOMPAT: no matching ProductCode found in database. MSI (s) (8C:38) [12:30:02:870]: MSCOREE already loaded, using loaded copy MSI (s) (8C:38) [12:30:02:870]: Machine policy value 'DisablePatch' is 0 MSI (s) (8C:38) [12:30:02:870]: Machine policy value 'AllowLockdownPatch' is 0 MSI (s) (8C:38) [12:30:02:870]: Machine policy value 'DisableLUAPatching' is 0 MSI (s) (8C:38) [12:30:02:870]: Machine policy value 'DisableFlyWeightPatching' is 0 MSI (s) (8C:38) [12:30:02:870]: APPCOMPAT: looking for appcompat database entry with ProductCode '{89992DE9-06D9-42AB-95C0-12D84D4C828A}'. MSI (s) (8C:38) [12:30:02:870]: APPCOMPAT: no matching ProductCode found in database. MSI (s) (8C:38) [12:30:02:870]: Transforms are not secure. MSI (s) (8C:38) [12:30:02:870]: Command Line: REMOVE=ALL CURRENTDIRECTORY=C:\Documents and Settings\Administrator.AQURACY CLIENTUILEVEL=2 CLIENTPROCESSID=7452 MSI (s) (8C:38) [12:30:02:870]: PROPERTY CHANGE: Adding PackageCode property. Its value is '{0A0EAB79-2E69-4AF3-87B8-109C5812559C}'. MSI (s) (8C:38) [12:30:02:870]: Product Code passed to Engine.Initialize:           '{89992DE9-06D9-42AB-95C0-12D84D4C828A}' MSI (s) (8C:38) [12:30:02:870]: Product Code from property table before transforms: '{89992DE9-06D9-42AB-95C0-12D84D4C828A}' MSI (s) (8C:38) [12:30:02:870]: Product Code from property table after transforms:  '{89992DE9-06D9-42AB-95C0-12D84D4C828A}' MSI (s) (8C:38) [12:30:02:870]: Product registered: entering maintenance mode MSI (s) (8C:38) [12:30:02:870]: PROPERTY CHANGE: Adding ProductState property. Its value is '5'. MSI (s) (8C:38) [12:30:02:870]: PROPERTY CHANGE: Adding ProductToBeRegistered property. Its value is '1'. MSI (s) (8C:38) [12:30:02:870]: Entering CMsiConfigurationManager::SetLastUsedSource. MSI (s) (8C:38) [12:30:02:886]: Specifed source is already in a list. MSI (s) (8C:38) [12:30:02:886]: User policy value 'SearchOrder' is 'nmu' MSI (s) (8C:38) [12:30:02:886]: Machine policy value 'DisableBrowse' is 0 MSI (s) (8C:38) [12:30:02:886]: Machine policy value 'AllowLockdownBrowse' is 0 MSI (s) (8C:38) [12:30:02:886]: Adding new sources is allowed. MSI (s) (8C:38) [12:30:02:886]: Package name retrieved from configuration data: 'ScrumforTeamSystem.ServerComponents.2.0.13914.003.msi' MSI (s) (8C:38) [12:30:02:886]: Determined that existing product (either this product or the product being upgraded with a patch) is installed per-machine. MSI (s) (8C:38) [12:30:02:886]: Note: 1: 2262 2: AdminProperties 3: -2147287038 MSI (s) (8C:38) [12:30:02:886]: PROPERTY CHANGE: Modifying ALLUSERS property. Its current value is '2'. Its new value: '1'. MSI (s) (8C:38) [12:30:02:886]: Machine policy value 'DisableMsi' is 1 MSI (s) (8C:38) [12:30:02:886]: Machine policy value 'AlwaysInstallElevated' is 0 MSI (s) (8C:38) [12:30:02:886]: User policy value 'AlwaysInstallElevated' is 0 MSI (s) (8C:38) [12:30:02:886]: Product {89992DE9-06D9-42AB-95C0-12D84D4C828A} is admin assigned: LocalSystem owns the publish key. MSI (s) (8C:38) [12:30:02:886]: Product {89992DE9-06D9-42AB-95C0-12D84D4C828A} is managed. MSI (s) (8C:38) [12:30:02:886]: Running product '{89992DE9-06D9-42AB-95C0-12D84D4C828A}' with elevated privileges: Product is assigned. MSI (s) (8C:38) [12:30:02:886]: PROPERTY CHANGE: Adding REMOVE property. Its value is 'ALL'. MSI (s) (8C:38) [12:30:02:886]: PROPERTY CHANGE: Adding CURRENTDIRECTORY property. Its value is 'C:\Documents and Settings\Administrator.AQURACY'. MSI (s) (8C:38) [12:30:02:886]: PROPERTY CHANGE: Adding CLIENTUILEVEL property. Its value is '2'. MSI (s) (8C:38) [12:30:02:886]: PROPERTY CHANGE: Adding CLIENTPROCESSID property. Its value is '7452'. MSI (s) (8C:38) [12:30:02:886]: TRANSFORMS property is now: MSI (s) (8C:38) [12:30:02:886]: PROPERTY CHANGE: Adding PRODUCTLANGUAGE property. Its value is '1033'. MSI (s) (8C:38) [12:30:02:886]: PROPERTY CHANGE: Adding VersionDatabase property. Its value is '200'. MSI (s) (8C:38) [12:30:02:886]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\Administrator.AQURACY\Application Data MSI (s) (8C:38) [12:30:02:886]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\Administrator.AQURACY\Favorites MSI (s) (8C:38) [12:30:02:886]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\Administrator.AQURACY\NetHood MSI (s) (8C:38) [12:30:02:886]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\Administrator.AQURACY\My Documents MSI (s) (8C:38) [12:30:02:886]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\Administrator.AQURACY\PrintHood MSI (s) (8C:38) [12:30:02:886]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\Administrator.AQURACY\Recent MSI (s) (8C:38) [12:30:02:886]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\Administrator.AQURACY\SendTo MSI (s) (8C:38) [12:30:02:901]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\Administrator.AQURACY\Templates MSI (s) (8C:38) [12:30:02:901]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\All Users\Application Data MSI (s) (8C:38) [12:30:02:901]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\Administrator.AQURACY\Local Settings\Application Data MSI (s) (8C:38) [12:30:02:901]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\Administrator.AQURACY\My Documents\My Pictures MSI (s) (8C:38) [12:30:02:901]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\All Users\Start Menu\Programs\Administrative Tools MSI (s) (8C:38) [12:30:02:901]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\All Users\Start Menu\Programs\Startup MSI (s) (8C:38) [12:30:02:901]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\All Users\Start Menu\Programs MSI (s) (8C:38) [12:30:02:901]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\All Users\Start Menu MSI (s) (8C:38) [12:30:02:901]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\All Users\Desktop MSI (s) (8C:38) [12:30:02:901]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\Administrator.AQURACY\Start Menu\Programs\Administrative Tools MSI (s) (8C:38) [12:30:02:901]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\Administrator.AQURACY\Start Menu\Programs\Startup MSI (s) (8C:38) [12:30:02:901]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\Administrator.AQURACY\Start Menu\Programs MSI (s) (8C:38) [12:30:02:901]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\Administrator.AQURACY\Start Menu MSI (s) (8C:38) [12:30:02:917]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\Administrator.AQURACY\Desktop MSI (s) (8C:38) [12:30:02:917]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\All Users\Templates MSI (s) (8C:38) [12:30:02:917]: SHELL32::SHGetFolderPath returned: C:\WINDOWS\Fonts MSI (s) (8C:38) [12:30:02:917]: Note: 1: 2898 2: MS Sans Serif 3: MS Sans Serif 4: 0 5: 16 MSI (s) (8C:38) [12:30:02:917]: PROPERTY CHANGE: Adding Privileged property. Its value is '1'. MSI (s) (8C:38) [12:30:02:917]: Note: 1: 1402 2: HKEY_CURRENT_USER\Software\Microsoft\MS Setup (ACME)\User Info 3: 2 MSI (s) (8C:38) [12:30:02:917]: PROPERTY CHANGE: Adding USERNAME property. Its value is 'Admin'. MSI (s) (8C:38) [12:30:02:917]: Note: 1: 1402 2: HKEY_CURRENT_USER\Software\Microsoft\MS Setup (ACME)\User Info 3: 2 MSI (s) (8C:38) [12:30:02:917]: PROPERTY CHANGE: Adding COMPANYNAME property. Its value is 'AQ2'. MSI (s) (8C:38) [12:30:02:917]: PROPERTY CHANGE: Adding Installed property. Its value is '00:00:00'. MSI (s) (8C:38) [12:30:02:917]: PROPERTY CHANGE: Adding DATABASE property. Its value is 'C:\WINDOWS\Installer\3d6fe095.msi'. MSI (s) (8C:38) [12:30:02:917]: PROPERTY CHANGE: Adding OriginalDatabase property. Its value is 'C:\Documents and Settings\Administrator.AQURACY\Desktop\ScrumforTeamSystem.ServerComponents.2.0.13914.003.msi'. MSI (s) (8C:38) [12:30:02:917]: Note: 1: 2205 2:  3: PatchPackage MSI (s) (8C:38) [12:30:02:917]: Machine policy value 'DisableRollback' is 0 MSI (s) (8C:38) [12:30:02:917]: User policy value 'DisableRollback' is 0 MSI (s) (8C:38) [12:30:02:917]: PROPERTY CHANGE: Adding UILevel property. Its value is '3'. === Logging started: 2/29/2008  12:30:02 === MSI (s) (8C:38) [12:30:02:917]: PROPERTY CHANGE: Adding Preselected property. Its value is '1'. MSI (s) (8C:38) [12:30:02:917]: PROPERTY CHANGE: Adding ACTION property. Its value is 'INSTALL'. MSI (s) (8C:38) [12:30:02:917]: Doing action: INSTALL MSI (s) (8C:38) [12:30:02:917]: Running ExecuteSequence MSI (s) (8C:38) [12:30:02:917]: Doing action: AppSearch Action start 12:30:02: INSTALL. Action start 12:30:02: AppSearch. MSI (s) (8C:38) [12:30:02:917]: Note: 1: 2262 2: Signature 3: -2147287038 MSI (s) (8C:38) [12:30:02:917]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Conchango\Agile Software Development with Scrum 3: 2 MSI (s) (8C:38) [12:30:02:917]: Note: 1: 2262 2: Signature 3: -2147287038 MSI (s) (8C:38) [12:30:02:917]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Conchango\Agile Software Development with Scrum 3: 2 MSI (s) (8C:38) [12:30:02:917]: Note: 1: 2262 2: Signature 3: -2147287038 MSI (s) (8C:38) [12:30:02:917]: PROPERTY CHANGE: Adding WSE12DIRECTORY property. Its value is 'C:\Program Files\Common Files\Microsoft Shared\Web Server Extensions\12\'. MSI (s) (8C:38) [12:30:02:917]: Note: 1: 2262 2: Signature 3: -2147287038 MSI (s) (8C:38) [12:30:02:917]: PROPERTY CHANGE: Adding VSIDEDIRECTORY property. Its value is 'C:\Program Files\Microsoft Visual Studio 9.0\Common7\IDE\'. MSI (s) (8C:38) [12:30:02:917]: Note: 1: 2262 2: Signature 3: -2147287038 MSI (s) (8C:38) [12:30:02:917]: PROPERTY CHANGE: Adding TFSDIRECTORY property. Its value is 'C:\Program Files\Microsoft Visual Studio 9.0\'. MSI (s) (8C:38) [12:30:02:917]: Note: 1: 2262 2: Signature 3: -2147287038 MSI (s) (8C:38) [12:30:02:917]: PROPERTY CHANGE: Adding WEBROOTDIRECTORY property. Its value is 'C:\Inetpub\wwwroot'. MSI (s) (8C:38) [12:30:02:917]: Note: 1: 2262 2: Signature 3: -2147287038 MSI (s) (8C:38) [12:30:02:917]: PROPERTY CHANGE: Adding RSINSTANCENAME property. Its value is 'MSSQL.3'. MSI (s) (8C:38) [12:30:02:917]: Note: 1: 2262 2: Signature 3: -2147287038 MSI (s) (8C:38) [12:30:02:917]: PROPERTY CHANGE: Adding REPORTINGSERVICESDIRECTORY property. Its value is 'c:\Program Files\Microsoft SQL Server\MSSQL.3\Reporting Services\'. MSI (s) (8C:38) [12:30:02:917]: Note: 1: 2262 2: Signature 3: -2147287038 MSI (s) (8C:38) [12:30:02:917]: PROPERTY CHANGE: Adding TEAMEXPLORERINSTALLED property. Its value is '{8e01ec3e-2928-4aa5-b720-e28c163818e6}'. MSI (s) (8C:38) [12:30:02:917]: Note: 1: 2262 2: Signature 3: -2147287038 MSI (s) (8C:38) [12:30:02:917]: PROPERTY CHANGE: Adding FRAMEWORKROOT property. Its value is 'c:\WINDOWS\Microsoft.NET\Framework\'. MSI (s) (8C:38) [12:30:02:917]: Note: 1: 2262 2: Signature 3: -2147287038 MSI (s) (8C:38) [12:30:02:917]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Conchango\Agile Software Development with Scrum 3: 2 MSI (s) (8C:38) [12:30:02:917]: Doing action: LaunchConditions Action ended 12:30:02: AppSearch. Return value 1. Action start 12:30:02: LaunchConditions. MSI (s) (8C:38) [12:30:02:917]: Doing action: ValidateProductID Action ended 12:30:02: LaunchConditions. Return value 1. Action start 12:30:02: ValidateProductID. MSI (s) (8C:38) [12:30:02:917]: Doing action: CostInitialize Action ended 12:30:02: ValidateProductID. Return value 1. MSI (s) (8C:38) [12:30:02:933]: Machine policy value 'MaxPatchCacheSize' is 10 Action start 12:30:02: CostInitialize. MSI (s) (8C:38) [12:30:02:933]: PROPERTY CHANGE: Adding ROOTDRIVE property. Its value is 'C:\'. MSI (s) (8C:38) [12:30:02:933]: PROPERTY CHANGE: Adding CostingComplete property. Its value is '0'. MSI (s) (8C:38) [12:30:02:933]: Note: 1: 2205 2:  3: Patch MSI (s) (8C:38) [12:30:02:933]: Note: 1: 2205 2:  3: PatchPackage MSI (s) (8C:38) [12:30:02:933]: Note: 1: 2205 2:  3: MsiPatchHeaders MSI (s) (8C:38) [12:30:02:933]: Note: 1: 2205 2:  3: __MsiPatchFileList MSI (s) (8C:38) [12:30:02:933]: Note: 1: 2205 2:  3: PatchPackage MSI (s) (8C:38) [12:30:02:933]: Note: 1: 2228 2:  3: PatchPackage 4: SELECT `DiskId`, `PatchId`, `LastSequence` FROM `Media`, `PatchPackage` WHERE `Media`.`DiskId`=`PatchPackage`.`Media_` ORDER BY `DiskId`  MSI (s) (8C:38) [12:30:02:933]: Doing action: FileCost Action ended 12:30:02: CostInitialize. Return value 1. MSI (s) (8C:38) [12:30:02:933]: Note: 1: 2205 2:  3: Class MSI (s) (8C:38) [12:30:02:933]: Note: 1: 2205 2:  3: Extension MSI (s) (8C:38) [12:30:02:933]: Note: 1: 2205 2:  3: TypeLib Action start 12:30:02: FileCost. MSI (s) (8C:38) [12:30:02:933]: Doing action: CostFinalize Action ended 12:30:02: FileCost. Return value 1. MSI (s) (8C:38) [12:30:02:933]: PROPERTY CHANGE: Adding OutOfDiskSpace property. Its value is '0'. MSI (s) (8C:38) [12:30:02:933]: PROPERTY CHANGE: Adding OutOfNoRbDiskSpace property. Its value is '0'. MSI (s) (8C:38) [12:30:02:933]: PROPERTY CHANGE: Adding PrimaryVolumeSpaceAvailable property. Its value is '0'. MSI (s) (8C:38) [12:30:02:933]: PROPERTY CHANGE: Adding PrimaryVolumeSpaceRequired property. Its value is '0'. MSI (s) (8C:38) [12:30:02:933]: PROPERTY CHANGE: Adding PrimaryVolumeSpaceRemaining property. Its value is '0'. MSI (s) (8C:38) [12:30:02:933]: PROPERTY CHANGE: Adding ASDTEMPL property. Its value is 'C:\Program Files\Conchango\Scrum for Team System\ProcessTemplate'. MSI (s) (8C:38) [12:30:02:933]: PROPERTY CHANGE: Adding ASDTOOLS property. Its value is 'C:\Program Files\Conchango\Scrum for Team System\tools'. MSI (s) (8C:38) [12:30:02:933]: PROPERTY CHANGE: Adding SFTSWSSTEMPLATE property. Its value is 'C:\Program Files\Conchango\Scrum for Team System\SFTS WSS Template'. MSI (s) (8C:38) [12:30:02:933]: PROPERTY CHANGE: Adding SCRUMFORTEAMSYSTEM property. Its value is 'C:\Inetpub\wwwroot\ScrumforTeamSystem'. MSI (s) (8C:38) [12:30:02:933]: PROPERTY CHANGE: Adding directory1 property. Its value is 'C:\Inetpub\wwwroot\ScrumforTeamSystem\bin'. MSI (s) (8C:38) [12:30:02:933]: PROPERTY CHANGE: Adding directory2 property. Its value is 'C:\Inetpub\wwwroot\ScrumforTeamSystem\Images'. MSI (s) (8C:38) [12:30:02:933]: PROPERTY CHANGE: Adding directory3 property. Its value is 'C:\Inetpub\wwwroot\ScrumforTeamSystem\Styles'. MSI (s) (8C:38) [12:30:02:933]: PROPERTY CHANGE: Adding directory4 property. Its value is 'C:\Inetpub\wwwroot\ScrumforTeamSystem\UserControls'. MSI (s) (8C:38) [12:30:02:933]: Note: 1: 2205 2:  3: Patch MSI (s) (8C:38) [12:30:02:933]: PROPERTY CHANGE: Adding TARGETDIR property. Its value is 'C:\'. MSI (s) (8C:38) [12:30:02:933]: PROPERTY CHANGE: Adding WSSSOLUTIONDIRECTORY property. Its value is 'C:\'. MSI (s) (8C:38) [12:30:02:933]: PROPERTY CHANGE: Adding WSE60DIRECTORY property. Its value is 'C:\'. MSI (s) (8C:38) [12:30:02:933]: PROPERTY CHANGE: Modifying REPORTINGSERVICESDIRECTORY property. Its current value is 'c:\Program Files\Microsoft SQL Server\MSSQL.3\Reporting Services\'. Its new value: 'C:\Program Files\Microsoft SQL Server\MSSQL.3\Reporting Services\'. MSI (s) (8C:38) [12:30:02:933]: PROPERTY CHANGE: Adding ConchangoMenuDir property. Its value is 'C:\Documents and Settings\All Users\Start Menu\Programs\Scrum for Team System\'. MSI (s) (8C:38) [12:30:02:933]: PROPERTY CHANGE: Modifying WEBROOTDIRECTORY property. Its current value is 'C:\Inetpub\wwwroot'. Its new value: 'C:\Inetpub\wwwroot\'. MSI (s) (8C:38) [12:30:02:933]: PROPERTY CHANGE: Modifying SCRUMFORTEAMSYSTEM property. Its current value is 'C:\Inetpub\wwwroot\ScrumforTeamSystem'. Its new value: 'C:\Inetpub\wwwroot\ScrumforTeamSystem\'. MSI (s) (8C:38) [12:30:02:933]: PROPERTY CHANGE: Modifying directory4 property. Its current value is 'C:\Inetpub\wwwroot\ScrumforTeamSystem\UserControls'. Its new value: 'C:\Inetpub\wwwroot\ScrumforTeamSystem\UserControls\'. MSI (s) (8C:38) [12:30:02:933]: PROPERTY CHANGE: Modifying directory3 property. Its current value is 'C:\Inetpub\wwwroot\ScrumforTeamSystem\Styles'. Its new value: 'C:\Inetpub\wwwroot\ScrumforTeamSystem\Styles\'. MSI (s) (8C:38) [12:30:02:933]: PROPERTY CHANGE: Modifying directory2 property. Its current value is 'C:\Inetpub\wwwroot\ScrumforTeamSystem\Images'. Its new value: 'C:\Inetpub\wwwroot\ScrumforTeamSystem\Images\'. MSI (s) (8C:38) [12:30:02:933]: PROPERTY CHANGE: Modifying directory1 property. Its current value is 'C:\Inetpub\wwwroot\ScrumforTeamSystem\bin'. Its new value: 'C:\Inetpub\wwwroot\ScrumforTeamSystem\bin\'. MSI (s) (8C:38) [12:30:02:933]: PROPERTY CHANGE: Adding PROCESSTEMPLATEDIRECTORY property. Its value is 'C:\'. MSI (s) (8C:38) [12:30:02:933]: PROPERTY CHANGE: Adding CONCHANGO property. Its value is 'C:\Program Files\Conchango\'. MSI (s) (8C:38) [12:30:02:933]: PROPERTY CHANGE: Adding ASDWS property. Its value is 'C:\Program Files\Conchango\Scrum for Team System\'. MSI (s) (8C:38) [12:30:02:933]: PROPERTY CHANGE: Modifying ASDTOOLS property. Its current value is 'C:\Program Files\Conchango\Scrum for Team System\tools'. Its new value: 'C:\Program Files\Conchango\Scrum for Team System\tools\'. MSI (s) (8C:38) [12:30:02:933]: PROPERTY CHANGE: Modifying ASDTEMPL property. Its current value is 'C:\Program Files\Conchango\Scrum for Team System\ProcessTemplate'. Its new value: 'C:\Program Files\Conchango\Scrum for Team System\ProcessTemplate\'. MSI (s) (8C:38) [12:30:02:933]: PROPERTY CHANGE: Modifying SFTSWSSTEMPLATE property. Its current value is 'C:\Program Files\Conchango\Scrum for Team System\SFTS WSS Template'. Its new value: 'C:\Program Files\Conchango\Scrum for Team System\SFTS WSS Template\'. MSI (s) (8C:38) [12:30:02:933]: Target path resolution complete. Dumping Directory table... MSI (s) (8C:38) [12:30:02:933]: Note: target paths subject to change (via custom actions or browsing) MSI (s) (8C:38) [12:30:02:933]: Dir (target): Key: TARGETDIR    , Object: C:\ MSI (s) (8C:38) [12:30:02:933]: Dir (target): Key: WindowsFolder    , Object: C:\WINDOWS\ MSI (s) (8C:38) [12:30:02:933]: Dir (target): Key: WSSSOLUTIONDIRECTORY    , Object: C:\ MSI (s) (8C:38) [12:30:02:933]: Dir (target): Key: WSE60DIRECTORY    , Object: C:\ MSI (s) (8C:38) [12:30:02:933]: Dir (target): Key: REPORTINGSERVICESDIRECTORY    , Object: C:\Program Files\Microsoft SQL Server\MSSQL.3\Reporting Services\ MSI (s) (8C:38) [12:30:02:933]: Dir (target): Key: ProgramMenuFolder    , Object: C:\Documents and Settings\All Users\Start Menu\Programs\ MSI (s) (8C:38) [12:30:02:933]: Dir (target): Key: ConchangoMenuDir    , Object: C:\Documents and Settings\All Users\Start Menu\Programs\Scrum for Team System\ MSI (s) (8C:38) [12:30:02:933]: Dir (target): Key: WEBROOTDIRECTORY    , Object: C:\Inetpub\wwwroot\ MSI (s) (8C:38) [12:30:02:933]: Dir (target): Key: SCRUMFORTEAMSYSTEM    , Object: C:\Inetpub\wwwroot\ScrumforTeamSystem\ MSI (s) (8C:38) [12:30:02:933]: Dir (target): Key: directory4    , Object: C:\Inetpub\wwwroot\ScrumforTeamSystem\UserControls\ MSI (s) (8C:38) [12:30:02:933]: Dir (target): Key: directory3    , Object: C:\Inetpub\wwwroot\ScrumforTeamSystem\Styles\ MSI (s) (8C:38) [12:30:02:933]: Dir (target): Key: directory2    , Object: C:\Inetpub\wwwroot\ScrumforTeamSystem\Images\ MSI (s) (8C:38) [12:30:02:933]: Dir (target): Key: directory1    , Object: C:\Inetpub\wwwroot\ScrumforTeamSystem\bin\ MSI (s) (8C:38) [12:30:02:933]: Dir (target): Key: PROCESSTEMPLATEDIRECTORY    , Object: C:\ MSI (s) (8C:38) [12:30:02:933]: Dir (target): Key: ProgramFilesFolder    , Object: C:\Program Files\ MSI (s) (8C:38) [12:30:02:933]: Dir (target): Key: CONCHANGO    , Object: C:\Program Files\Conchango\ MSI (s) (8C:38) [12:30:02:933]: Dir (target): Key: ASDWS    , Object: C:\Program Files\Conchango\Scrum for Team System\ MSI (s) (8C:38) [12:30:02:933]: Dir (target): Key: ASDTOOLS    , Object: C:\Program Files\Conchango\Scrum for Team System\tools\ MSI (s) (8C:38) [12:30:02:933]: Dir (target): Key: ASDTEMPL    , Object: C:\Program Files\Conchango\Scrum for Team System\ProcessTemplate\ MSI (s) (8C:38) [12:30:02:933]: Dir (target): Key: SFTSWSSTEMPLATE    , Object: C:\Program Files\Conchango\Scrum for Team System\SFTS WSS Template\ MSI (s) (8C:38) [12:30:02:933]: PROPERTY CHANGE: Adding INSTALLLEVEL property. Its value is '1'. Action start 12:30:02: CostFinalize. MSI (s) (8C:38) [12:30:02:933]: Doing action: InstallValidate Action ended 12:30:02: CostFinalize. Return value 1. MSI (s) (8C:38) [12:30:02:933]: Feature: Process.Template; Installed: Local;   Request: Absent;   Action: Absent MSI (s) (8C:38) [12:30:02:933]: Feature: ScrumforTeamSystem; Installed: Local;   Request: Absent;   Action: Absent MSI (s) (8C:38) [12:30:02:933]: Feature: Complete; Installed: Local;   Request: Absent;   Action: Absent MSI (s) (8C:38) [12:30:02:933]: Feature: WSSSolution; Installed: Local;   Request: Absent;   Action: Absent MSI (s) (8C:38) [12:30:02:933]: Component: Process.Template.Component0; Installed: Local;   Request: Absent;   Action: Absent MSI (s) (8C:38) [12:30:02:933]: Component: Conchango.TeamSystem.Scrum.Tools.Component0; Installed: Local;   Request: Absent;   Action: Absent MSI (s) (8C:38) [12:30:02:933]: Component: Conchango.TeamSystem.Scrum.Metrics.Component0; Installed: Local;   Request: Absent;   Action: Absent MSI (s) (8C:38) [12:30:02:933]: Component: Conchango.TeamSystem.Scrum.Metrics.Component1; Installed: Local;   Request: Absent;   Action: Absent MSI (s) (8C:38) [12:30:02:933]: Component: ScrumForTeamSystem.WSS.Solution; Installed: Local;   Request: Absent;   Action: Absent MSI (s) (8C:38) [12:30:02:933]: Component: ScrumforTeamSystem.Web.Component0; Installed: Local;   Request: Absent;   Action: Absent MSI (s) (8C:38) [12:30:02:933]: Component: ScrumforTeamSystem.Web.Component1; Installed: Local;   Request: Absent;   Action: Absent MSI (s) (8C:38) [12:30:02:933]: Component: ScrumforTeamSystem.Web.Component2; Installed: Local;   Request: Absent;   Action: Absent MSI (s) (8C:38) [12:30:02:933]: Component: ScrumforTeamSystem.Web.Component3; Installed: Local;   Request: Absent;   Action: Absent MSI (s) (8C:38) [12:30:02:933]: Component: ScrumforTeamSystem.Web.Component4; Installed: Local;   Request: Absent;   Action: Absent MSI (s) (8C:38) [12:30:02:933]: Component: __Conchango.TeamSystem.Scrum.Metrics.Compo65; Installed: Null;   Request: Absent;   Action: Absent MSI (s) (8C:38) [12:30:02:933]: Component: __Conchango.TeamSystem.Scrum.Metrics.Compo66; Installed: Null;   Request: Absent;   Action: Absent MSI (s) (8C:38) [12:30:02:933]: Component: __Process.Template.Component065; Installed: Null;   Request: Absent;   Action: Absent MSI (s) (8C:38) [12:30:02:933]: Component: __ScrumforTeamSystem.Web.Component065; Installed: Null;   Request: Absent;   Action: Absent MSI (s) (8C:38) [12:30:02:933]: Component: __Process.Template.Component066; Installed: Null;   Request: Absent;   Action: Absent MSI (s) (8C:38) [12:30:02:933]: Note: 1: 2205 2:  3: BindImage MSI (s) (8C:38) [12:30:02:933]: Note: 1: 2205 2:  3: ProgId MSI (s) (8C:38) [12:30:02:933]: Note: 1: 2205 2:  3: PublishComponent MSI (s) (8C:38) [12:30:02:933]: Note: 1: 2205 2:  3: SelfReg MSI (s) (8C:38) [12:30:02:933]: Note: 1: 2205 2:  3: Extension MSI (s) (8C:38) [12:30:02:933]: Note: 1: 2205 2:  3: Font MSI (s) (8C:38) [12:30:02:933]: Note: 1: 2205 2:  3: Class Action start 12:30:02: InstallValidate. MSI (s) (8C:38) [12:30:02:948]: Note: 1: 2205 2:  3: _RemoveFilePath MSI (s) (8C:38) [12:30:02:964]: PROPERTY CHANGE: Modifying CostingComplete property. Its current value is '0'. Its new value: '1'. MSI (s) (8C:38) [12:30:02:964]: Note: 1: 2205 2:  3: BindImage MSI (s) (8C:38) [12:30:02:964]: Note: 1: 2205 2:  3: ProgId MSI (s) (8C:38) [12:30:02:964]: Note: 1: 2205 2:  3: PublishComponent MSI (s) (8C:38) [12:30:02:964]: Note: 1: 2205 2:  3: SelfReg MSI (s) (8C:38) [12:30:02:964]: Note: 1: 2205 2:  3: Extension MSI (s) (8C:38) [12:30:02:964]: Note: 1: 2205 2:  3: Font MSI (s) (8C:38) [12:30:02:964]: Note: 1: 2205 2:  3: Class MSI (s) (8C:38) [12:30:02:964]: Note: 1: 2727 2:  MSI (s) (8C:38) [12:30:02:964]: Note: 1: 2727 2:  MSI (s) (8C:38) [12:30:02:964]: Doing action: InstallInitialize Action ended 12:30:02: InstallValidate. Return value 1. MSI (s) (8C:38) [12:30:02:964]: Machine policy value 'AlwaysInstallElevated' is 0 MSI (s) (8C:38) [12:30:02:964]: User policy value 'AlwaysInstallElevated' is 0 MSI (s) (8C:38) [12:30:02:964]: BeginTransaction: Locking Server MSI (s) (8C:38) [12:30:02:964]: Machine policy value 'LimitSystemRestoreCheckpointing' is 0 MSI (s) (8C:38) [12:30:02:964]: Note: 1: 1717 2: Scrum for Team System v2.0.13914.003 Beta 2 MSI (s) (8C:38) [12:30:02:964]: Calling SRSetRestorePoint API. dwRestorePtType: 1, dwEventType: 102, llSequenceNumber: 0, szDescription: "Removed Scrum for Team System v2.0.13914.003 Beta 2". MSI (s) (8C:38) [12:30:02:964]: The call to SRSetRestorePoint API failed. Returned status: 0. GetLastError() returned: 127 MSI (s) (8C:38) [12:30:02:964]: Server not locked: locking for product {89992DE9-06D9-42AB-95C0-12D84D4C828A} Action start 12:30:02: InstallInitialize. MSI (s) (8C:38) [12:30:02:979]: PROPERTY CHANGE: Deleting ProductToBeRegistered property. Its current value is '1'. MSI (s) (8C:38) [12:30:02:979]: Note: 1: 2205 2:  3: Icon MSI (s) (8C:38) [12:30:02:979]: Note: 1: 2228 2:  3: Icon 4: SELECT `Name`, `Data` FROM `Icon` MSI (s) (8C:38) [12:30:02:979]: Doing action: ProcessComponents Action ended 12:30:02: InstallInitialize. Return value 1. Action start 12:30:02: ProcessComponents. MSI (s) (8C:38) [12:30:02:979]: Doing action: MsiUnpublishAssemblies Action ended 12:30:02: ProcessComponents. Return value 1. Action start 12:30:02: MsiUnpublishAssemblies. MSI (s) (8C:38) [12:30:03:011]: Doing action: UnpublishFeatures Action ended 12:30:03: MsiUnpublishAssemblies. Return value 1. Action start 12:30:03: UnpublishFeatures. MSI (s) (8C:38) [12:30:03:026]: Doing action: RemoveRegistryValues Action ended 12:30:03: UnpublishFeatures. Return value 1. Action start 12:30:03: RemoveRegistryValues. MSI (s) (8C:38) [12:30:03:026]: Doing action: RemoveShortcuts Action ended 12:30:03: RemoveRegistryValues. Return value 1. Action start 12:30:03: RemoveShortcuts. MSI (s) (8C:38) [12:30:03:026]: Doing action: ProcessTemplateUninstall.Command Action ended 12:30:03: RemoveShortcuts. Return value 1. MSI (s) (8C:38) [12:30:03:026]: PROPERTY CHANGE: Adding QtExecCmdLine property. Its value is '"C:\Program Files\Conchango\Scrum for Team System\tools\\PTInstall.exe" "/u" "C:\Program Files\Conchango\Scrum for Team System\ProcessTemplate\\ProcessTemplate.xml"'. Action start 12:30:03: ProcessTemplateUninstall.Command. MSI (s) (8C:38) [12:30:03:026]: Doing action: RemoveFiles Action ended 12:30:03: ProcessTemplateUninstall.Command. Return value 1. Action start 12:30:03: RemoveFiles. MSI (s) (8C:38) [12:30:03:026]: Doing action: ProcessTemplateUninstall.Execute Action ended 12:30:03: RemoveFiles. Return value 1. MSI (s) (8C:34) [12:30:03:042]: Invoking remote custom action. DLL: C:\WINDOWS\Installer\MSI872.tmp, Entrypoint: CAQuietExec MSI (s) (8C:A0) [12:30:03:042]: Generating random cookie. MSI (s) (8C:A0) [12:30:03:042]: Created Custom Action Server with PID 8808 (0x2268). MSI (s) (8C:C8) [12:30:03:058]: Running as a service. MSI (s) (8C:C8) [12:30:03:058]: Hello, I'm your 32bit Impersonated custom action server. MSI (s) (8C!E8) [12:30:03:073]: PROPERTY CHANGE: Deleting QtExecCmdLine property. Its current value is '"C:\Program Files\Conchango\Scrum for Team System\tools\\PTInstall.exe" "/u" "C:\Program Files\Conchango\Scrum for Team System\ProcessTemplate\\ProcessTemplate.xml"'. Action start 12:30:03: ProcessTemplateUninstall.Execute. CAQuietExec:  PTInstall - Team Foundation Server Template Install Tool CAQuietExec:  (c) Conchango plc 2005. CAQuietExec:  CAQuietExec:  The template failed to install. Please see the Event Log for more information. CAQuietExec:  Error 0x8007006d: Failed to read from handle. MSI (s) (8C:38) [12:30:04:042]: Doing action: EventSubscriberUninstall.Command Action ended 12:30:04: ProcessTemplateUninstall.Execute. Return value 1. MSI (s) (8C:38) [12:30:04:042]: PROPERTY CHANGE: Adding QtExecCmdLine property. Its value is '"C:\Program Files\Conchango\Scrum for Team System\tools\\EventSubscriber.exe" "/U" "/TFSName" "http://TEAM01:8080"'. Action start 12:30:04: EventSubscriberUninstall.Command. MSI (s) (8C:38) [12:30:04:042]: Doing action: EventSubscriberUninstall.Execute Action ended 12:30:04: EventSubscriberUninstall.Command. Return value 1. MSI (s) (8C:D0) [12:30:04:042]: Invoking remote custom action. DLL: C:\WINDOWS\Installer\MSI877.tmp, Entrypoint: CAQuietExec MSI (s) (8C!38) [12:30:04:058]: PROPERTY CHANGE: Deleting QtExecCmdLine property. Its current value is '"C:\Program Files\Conchango\Scrum for Team System\tools\\EventSubscriber.exe" "/U" "/TFSName" "http://TEAM01:8080"'. Action start 12:30:04: EventSubscriberUninstall.Execute. CAQuietExec:  Error 0x8007006d: Failed to read from handle. MSI (s) (8C:38) [12:30:04:245]: Doing action: STSADMRetractSolutionUninstall.Command Action ended 12:30:04: EventSubscriberUninstall.Execute. Return value 1. MSI (s) (8C:38) [12:30:04:245]: PROPERTY CHANGE: Adding QtExecCmdLine property. Its value is '"C:\Program Files\Common Files\Microsoft Shared\Web Server Extensions\12\\bin\stsadm.exe" "-o" "retractsolution" "-name" "Conchango.TeamSystem.Scrum.Sharepoint.wsp" "-local" "-allcontenturls"'. Action start 12:30:04: STSADMRetractSolutionUninstall.Command. MSI (s) (8C:38) [12:30:04:245]: Doing action: STSADMRetractSolutionUninstall.Execute Action ended 12:30:04: STSADMRetractSolutionUninstall.Command. Return value 1. MSI (s) (8C:CC) [12:30:04:261]: Invoking remote custom action. DLL: C:\WINDOWS\Installer\MSI878.tmp, Entrypoint: CAQuietExec MSI (s) (8C!70) [12:30:04:261]: PROPERTY CHANGE: Deleting QtExecCmdLine property. Its current value is '"C:\Program Files\Common Files\Microsoft Shared\Web Server Extensions\12\\bin\stsadm.exe" "-o" "retractsolution" "-name" "Conchango.TeamSystem.Scrum.Sharepoint.wsp" "-local" "-allcontenturls"'. Action start 12:30:04: STSADMRetractSolutionUninstall.Execute. CAQuietExec:  CAQuietExec:  "Conchango.TeamSystem.Scrum.Sharepoint.wsp" does not exist in the solution store. CAQuietExec:  CAQuietExec:  Error 0x8007006d: Failed to read from handle. CAQuietExec:  Error 0xffffffff: Command line returned an error. CAQuietExec:  Error 0xffffffff: CAQuietExec Failed MSI (s) (8C:38) [12:30:04:995]: Machine policy value 'DisableRollback' is 0 MSI (s) (8C:38) [12:30:04:995]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2 Action ended 12:30:04: STSADMRetractSolutionUninstall.Execute. Return value 3. MSI (s) (8C:38) [12:30:04:995]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2 MSI (s) (8C:38) [12:30:04:995]: No System Restore sequence number for this installation. MSI (s) (8C:38) [12:30:04:995]: Unlocking Server Action ended 12:30:04: INSTALL. Return value 3. Property(S): Manufacturer = Conchango UK plc Property(S): ProductCode = {89992DE9-06D9-42AB-95C0-12D84D4C828A} Property(S): ProductLanguage = 1033 Property(S): ProductName = Scrum for Team System v2.0.13914.003 Beta 2 Property(S): ProductVersion = 2.0.13914.003 Property(S): UpgradeCode = {E9E27B0E-F4BF-4DCD-8D01-C33087CC6F3D} Property(S): ALLUSERS = 1 Property(S): ARPNOMODIFY = 1 Property(S): DiskPrompt = Disk 1 Property(S): IIS_WEBSITECOMMENT = Default Web Site Property(S): IIS_WEBSITEPORT = 80 Property(S): WORKITEMSTORECACHE = v2.0.50727\Temporary ASP.NET Files\WorkItemStoreCache\ Property(S): ASPNETDLL = v2.0.50727\aspnet_isapi.dll Property(S): DefaultUIFont = WixUI_Font_Normal Property(S): ErrorDialog = ErrorDlg Property(S): WixUI_VerifyRepairDlg_Back = MaintenanceTypeDlg Property(S): WixUI_WelcomeDlg_Next = LicenseAgreementDlg Property(S): WixUI_WebsiteSelectDlg_Next = VerifyReadyDlg Property(S): WixUI_WebsiteSelectDlg_Back = CustomizeDlg Property(S): WixUI_CustomizeDlg_Next = VerifyReadyDlg Property(S): WixUI_CustomizeDlg_NextEventSelected = WebsiteSelectDlg Property(S): WixUI_MaintenanceTypeDlg_Change = CustomizeDlg Property(S): WixUI_MaintenanceTypeDlg_Repair = VerifyRepairDlg Property(S): WixUI_VerifyReadyDlg_BackComplete = SetupTypeDlg Property(S): WixUI_CustomizeDlg_BackChange = MaintenanceTypeDlg Property(S): WixUI_CustomizeDlg_BackCustom = SetupTypeDlg Property(S): WixUI_VerifyReadyDlg_BackCustomEventSelected = WebsiteSelectDlg Property(S): WixUI_VerifyReadyDlg_BackCustom = CustomizeDlg Property(S): WixUI_VerifyReadyDlg_BackRepair = MaintenanceTypeDlg Property(S): WixUI_VerifyReadyDlg_BackFeatureTree = CustomizeDlg Property(S): WixUI_MaintenanceWelcomeDlg_Next = MaintenanceTypeDlg Property(S): WixUI_VerifyReadyDlg_BackTypical = SetupTypeDlg Property(S): WixUI_VerifyRemoveDlg_Back = MaintenanceTypeDlg Property(S): WixUI_Mode = FeatureTree Property(S): WixUI_MaintenanceTypeDlg_Back = MaintenanceWelcomeDlg Property(S): WixUI_Wizard_Name = setup wizard Property(S): WixUI_VerifyReadyDlg_BackChange = CustomizeDlg Property(S): WixUI_LicenseAgreementDlg_Back = WelcomeDlg Property(S): WixUI_CustomizeDlg_BackFeatureTree = WelcomeDlg Property(S): WixUI_MaintenanceTypeDlg_Remove = VerifyRemoveDlg Property(S): WixUI_LicenseAgreementDlg_Next = CustomizeDlg Property(S): VirtualMemory = 4382 Property(S): ASDWS = C:\Program Files\Conchango\Scrum for Team System\ Property(S): SCRUMFORTEAMSYSTEM = C:\Inetpub\wwwroot\ScrumforTeamSystem\ Property(S): SFTSWSSTEMPLATE = C:\Program Files\Conchango\Scrum for Team System\SFTS WSS Template\ Property(S): ConchangoMenuDir = C:\Documents and Settings\All Users\Start Menu\Programs\Scrum for Team System\ Property(S): ASDTEMPL = C:\Program Files\Conchango\Scrum for Team System\ProcessTemplate\ Property(S): WSE12DIRECTORY = C:\Program Files\Common Files\Microsoft Shared\Web Server Extensions\12\ Property(S): VSIDEDIRECTORY = C:\Program Files\Microsoft Visual Studio 9.0\Common7\IDE\ Property(S): TFSDIRECTORY = C:\Program Files\Microsoft Visual Studio 9.0\ Property(S): WEBROOTDIRECTORY = C:\Inetpub\wwwroot\ Property(S): RSINSTANCENAME = MSSQL.3 Property(S): REPORTINGSERVICESDIRECTORY = C:\Program Files\Microsoft SQL Server\MSSQL.3\Reporting Services\ Property(S): TEAMEXPLORERINSTALLED = {8e01ec3e-2928-4aa5-b720-e28c163818e6} Property(S): FRAMEWORKROOT = c:\WINDOWS\Microsoft.NET\Framework\ Property(S): ASDTOOLS = C:\Program Files\Conchango\Scrum for Team System\tools\ Property(S): directory1 = C:\Inetpub\wwwroot\ScrumforTeamSystem\bin\ Property(S): directory2 = C:\Inetpub\wwwroot\ScrumforTeamSystem\Images\ Property(S): directory3 = C:\Inetpub\wwwroot\ScrumforTeamSystem\Styles\ Property(S): directory4 = C:\Inetpub\wwwroot\ScrumforTeamSystem\UserControls\ Property(S): WSE60DIRECTORY = C:\ Property(S): TARGETDIR = C:\ Property(S): PROCESSTEMPLATEDIRECTORY = C:\ Property(S): WSSSOLUTIONDIRECTORY = C:\ Property(S): ProgramMenuFolder = C:\Documents and Settings\All Users\Start Menu\Programs\ Property(S): CONCHANGO = C:\Program Files\Conchango\ Property(S): ProgramFilesFolder = C:\Program Files\ Property(S): Installed = 00:00:00 Property(S): PackageCode = {0A0EAB79-2E69-4AF3-87B8-109C5812559C} Property(S): ProductState = 5 Property(S): REMOVE = ALL Property(S): CURRENTDIRECTORY = C:\Documents and Settings\Administrator.AQURACY Property(S): CLIENTUILEVEL = 2 Property(S): CLIENTPROCESSID = 7452 Property(S): PRODUCTLANGUAGE = 1033 Property(S): VersionDatabase = 200 Property(S): VersionMsi = 3.01 Property(S): VersionNT = 502 Property(S): WindowsBuild = 3790 Property(S): ServicePackLevel = 2 Property(S): ServicePackLevelMinor = 0 Property(S): MsiNTProductType = 3 Property(S): MsiNTSuiteEnterprise = 1 Property(S): WindowsFolder = C:\WINDOWS\ Property(S): WindowsVolume = C:\ Property(S): SystemFolder = C:\WINDOWS\system32\ Property(S): System16Folder = C:\WINDOWS\system\ Property(S): RemoteAdminTS = 1 Property(S): TempFolder = C:\DOCUME~1\ADMINI~1.AQU\LOCALS~1\Temp\ Property(S): CommonFilesFolder = C:\Program Files\Common Files\ Property(S): AppDataFolder = C:\Documents and Settings\Administrator.AQURACY\Application Data\ Property(S): FavoritesFolder = C:\Documents and Settings\Administrator.AQURACY\Favorites\ Property(S): NetHoodFolder = C:\Documents and Settings\Administrator.AQURACY\NetHood\ Property(S): PersonalFolder = C:\Documents and Settings\Administrator.AQURACY\My Documents\ Property(S): PrintHoodFolder = C:\Documents and Settings\Administrator.AQURACY\PrintHood\ Property(S): RecentFolder = C:\Documents and Settings\Administrator.AQURACY\Recent\ Property(S): SendToFolder = C:\Documents and Settings\Administrator.AQURACY\SendTo\ Property(S): TemplateFolder = C:\Documents and Settings\All Users\Templates\ Property(S): CommonAppDataFolder = C:\Documents and Settings\All Users\Application Data\ Property(S): LocalAppDataFolder = C:\Documents and Settings\Administrator.AQURACY\Local Settings\Application Data\ Property(S): MyPicturesFolder = C:\Documents and Settings\Administrator.AQURACY\My Documents\My Pictures\ Property(S): AdminToolsFolder = C:\Documents and Settings\All Users\Start Menu\Programs\Administrative Tools\ Property(S): StartupFolder = C:\Documents and Settings\All Users\Start Menu\Programs\Startup\ Property(S): StartMenuFolder = C:\Documents and Settings\All Users\Start Menu\ Property(S): DesktopFolder = C:\Documents and Settings\All Users\Desktop\ Property(S): FontsFolder = C:\WINDOWS\Fonts\ Property(S): GPTSupport = 1 Property(S): OLEAdvtSupport = 1 Property(S): ShellAdvtSupport = 1 Property(S): Intel = 6 Property(S): PhysicalMemory = 8187 Property(S): AdminUser = 1 Property(S): LogonUser = Administrator Property(S): UserSID = S-1-5-21-693357791-2250205862-2458183091-500 Property(S): UserLanguageID = 1033 Property(S): ComputerName = TEAM01 Property(S): SystemLanguageID = 1033 Property(S): ScreenX = 1024 Property(S): ScreenY = 768 Property(S): CaptionHeight = 19 Property(S): BorderTop = 1 Property(S): BorderSide = 1 Property(S): TextHeight = 16 Property(S): ColorBits = 32 Property(S): TTCSupport = 1 Property(S): Time = 12:30:05 Property(S): Date = 2/29/2008 Property(S): MsiNetAssemblySupport = 2.0.50727.1433 Property(S): MsiWin32AssemblySupport = 5.2.3790.3959 Property(S): RedirectedDllSupport = 2 Property(S): Privileged = 1 Property(S): USERNAME = Admin Property(S): COMPANYNAME = AQ2 Property(S): DATABASE = C:\WINDOWS\Installer\3d6fe095.msi Property(S): OriginalDatabase = C:\Documents and Settings\Administrator.AQURACY\Desktop\ScrumforTeamSystem.ServerComponents.2.0.13914.003.msi Property(S): UILevel = 3 Property(S): Preselected = 1 Property(S): ACTION = INSTALL Property(S): ROOTDRIVE = C:\ Property(S): CostingComplete = 1 Property(S): OutOfDiskSpace = 0 Property(S): OutOfNoRbDiskSpace = 0 Property(S): PrimaryVolumeSpaceAvailable = 0 Property(S): PrimaryVolumeSpaceRequired = 0 Property(S): PrimaryVolumeSpaceRemaining = 0 Property(S): INSTALLLEVEL = 1 MSI (s) (8C:38) [12:30:05:042]: Note: 1: 1725 MSI (s) (8C:38) [12:30:05:042]: Product: Scrum for Team System v2.0.13914.003 Beta 2 -- Removal failed. MSI (s) (8C:38) [12:30:05:042]: Cleaning up uninstalled install packages, if any exist MSI (s) (8C:38) [12:30:05:042]: MainEngineThread is returning 1603 MSI (s) (8C:78) [12:30:05:042]: Destroying RemoteAPI object. MSI (s) (8C:A0) [12:30:05:042]: Custom Action Manager thread ending. === Logging stopped: 2/29/2008  12:30:05 === MSI (c) (1C:90) [12:30:05:042]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied.  Counter after decrement: -1 MSI (c) (1C:90) [12:30:05:042]: MainEngineThread is returning 1603 === Verbose logging stopped: 2/29/2008  12:30:05 === Thank you for your assistance    Report

02-29-2008, 10:43 tkrueger Joined on 01-16-2008 Posts 22 Re: Error uninstalling Beta 2 Well I fixed my error. At first I noticed when I went to SharePoint that all of the TeamProject sites were giving me a 404 error. So I thought, that I better reinstall the Beta to see if that fixes it. I Ran the msi and did a Repair, which did fix sharepoint. Then just out of curiosity I tried to uninstall again, but this time I ran the msi and choose Remove. Hurray it worked. Now I have installed the latest version and having a problem in the Team Project Administration but, I will post on that next week. Have a great weekend, Tom btw - don't forget to handle the other guys issue on this thread.    Report

03-03-2008, 9:51 David Wright Joined on 12-13-2007 Posts 57 Re: Error uninstalling Beta 2 Hi dmaiman82, From that log it does appear that your first uninstall did remove a substantial part of the template and has now left it in an invalid state. I think that the only option you have at the moment is to manually remove the parts left. To do this I would recommend that you ensure you have a current backup of the system and then: 1. Remove the ScrumforTeamSystem from c:\inetput\wwwroot 2. Remove the Conchango folder from c:\program files or wherever you installed the process template to 3. Remove the invalid entry in add remove programs by following the instructions from MS at http://support.microsoft.com/kb/310750 Once this has been done you should be able to install the RTM version of V2.0. Cheers Dave David Wright Platform Architect Conchango    Report

03-03-2008, 11:57 dmaiman82 Joined on 01-25-2008 Posts 8 Re: Error uninstalling Beta 2 are there any other places in the registry I will have to remove items? I removed it from the Uninstallation registry and removed the files mentioned above however it still shows up on the Add/Remove list. When it shows up now there is no change/remove button. I do have the registry file backed up.    Report

03-04-2008, 1:44 jimj Joined on 02-25-2008 Posts 4 Re: Error uninstalling Beta 2 I have the exact same showstopper after following the same sequence. Please help, I really want to try this product, but I can't install V2.0 until I get this beta uninstalled.    Report

03-04-2008, 10:02 Crispin Parker Joined on 11-13-2007 Posts 951 Re: Error uninstalling Beta 2 Hi guys, Sorry to hear you are still having trouble. Have you tried re-installing / reparing the Beta build and then uninstalling it? This has worked for other users who have suffered from this problem. If you need a copy of the Beta installer [in order to re-install], please email "scrumforteamsystem@conchango.com" detailing the required version and I will send you a copy via email. The problem appears to be have beed caused by IIS failing to remove the installed components correctly during the uninstallation process. Unfortunatly we don't have much control over this process. Regards, Crispin Parker "It is better to light a candle than to curse the darkness"    Report

03-04-2008, 10:17 David Wright Joined on 12-13-2007 Posts 57 Re: Error uninstalling Beta 2 Hi, The following utility from MS may be able to clear out the final entries in the registry. http://support.microsoft.com/default.aspx?kbid=290301 Again I would recommend you make a full system backup before running these tools. Cheers Dave David Wright Platform Architect Conchango    Report

03-04-2008, 5:38 dmaiman82 Joined on 01-25-2008 Posts 8 Re: Error uninstalling Beta 2 That ulitility successfully removed the program from the list, however when I ran the installation I still had an error with that metabase key. I found the problem was that I needed to physically remove my scrum site from IIS. Once I did that, the rest of the installation went smoothly. Thank you for putting the time in to help me with this issue.    Report

01-27-2010, 8:19 sktiwari Joined on 01-26-2010 Posts 2 Re: Error uninstalling Beta 2 Has anyone received the error, which I am getting: _______________________________________ === Verbose logging started: 1/27/2010 15:01:57 Build type: SHIP UNICODE 4.05.6001.00 Calling process: C:\WINDOWS\system32\msiexec.exe === MSI (c) (6C:FC) [15:01:57:480]: Resetting cached policy values MSI (c) (6C:FC) [15:01:57:480]: Machine policy value 'Debug' is 0 MSI (c) (6C:FC) [15:01:57:480]: ******* RunEngine: ******* Product: D:\Software\ScrumforTeamSystem.1.2.13581.000\ScrumforTeamSystem.ServerComponents.1.2.13581.000.msi ******* Action: ******* CommandLine: ********** MSI (c) (6C:FC) [15:01:57:496]: Machine policy value 'DisableUserInstalls' is 0 MSI (c) (6C:FC) [15:01:57:558]: SOFTWARE RESTRICTION POLICY: Verifying package --> 'D:\Software\ScrumforTeamSystem.1.2.13581.000\ScrumforTeamSystem.ServerComponents.1.2.13581.000.msi' against software restriction policy MSI (c) (6C:FC) [15:01:57:558]: SOFTWARE RESTRICTION POLICY: D:\Software\ScrumforTeamSystem.1.2.13581.000\ScrumforTeamSystem.ServerComponents.1.2.13581.000.msi has a digital signature MSI (c) (6C:FC) [15:01:57:667]: SOFTWARE RESTRICTION POLICY: D:\Software\ScrumforTeamSystem.1.2.13581.000\ScrumforTeamSystem.ServerComponents.1.2.13581.000.msi is permitted to run at the 'unrestricted' authorization level. MSI (c) (6C:FC) [15:01:57:699]: Cloaking enabled. MSI (c) (6C:FC) [15:01:57:699]: Attempting to enable all disabled privileges before calling Install on Server MSI (c) (6C:FC) [15:01:57:714]: End dialog not enabled MSI (c) (6C:FC) [15:01:57:714]: Original package ==> D:\Software\ScrumforTeamSystem.1.2.13581.000\ScrumforTeamSystem.ServerComponents.1.2.13581.000.msi MSI (c) (6C:FC) [15:01:57:714]: Package we're running from ==> C:\DOCUME~1\TFS_US~1.RSG\LOCALS~1\Temp\3\6a244d.msi MSI (c) (6C:FC) [15:01:57:714]: APPCOMPAT: looking for appcompat database entry with ProductCode '{89992DE9-06D9-42AB-95C0-12D84D4C828A}'. MSI (c) (6C:FC) [15:01:57:714]: APPCOMPAT: no matching ProductCode found in database. MSI (c) (6C:FC) [15:01:57:714]: MSCOREE not loaded loading copy from system32 MSI (c) (6C:FC) [15:01:57:730]: Machine policy value 'TransformsSecure' is 1 MSI (c) (6C:FC) [15:01:57:730]: Machine policy value 'DisablePatch' is 0 MSI (c) (6C:FC) [15:01:57:730]: Machine policy value 'AllowLockdownPatch' is 0 MSI (c) (6C:FC) [15:01:57:730]: Machine policy value 'DisableLUAPatching' is 0 MSI (c) (6C:FC) [15:01:57:730]: Machine policy value 'DisableFlyWeightPatching' is 0 MSI (c) (6C:FC) [15:01:57:730]: APPCOMPAT: looking for appcompat database entry with ProductCode '{89992DE9-06D9-42AB-95C0-12D84D4C828A}'. MSI (c) (6C:FC) [15:01:57:730]: APPCOMPAT: no matching ProductCode found in database. MSI (c) (6C:FC) [15:01:57:730]: Transforms are not secure. MSI (c) (6C:FC) [15:01:57:730]: PROPERTY CHANGE: Adding MsiLogFileLocation property. Its value is 'c:\package5.log'. MSI (c) (6C:FC) [15:01:57:730]: Command Line: CURRENTDIRECTORY=D:\ CLIENTUILEVEL=0 CLIENTPROCESSID=5996 MSI (c) (6C:FC) [15:01:57:730]: PROPERTY CHANGE: Adding PackageCode property. Its value is '{4411FADE-6963-47CB-87D2-C7B55E2EFF2B}'. MSI (c) (6C:FC) [15:01:57:730]: Product Code passed to Engine.Initialize: '' MSI (c) (6C:FC) [15:01:57:730]: Product Code from property table before transforms: '{89992DE9-06D9-42AB-95C0-12D84D4C828A}' MSI (c) (6C:FC) [15:01:57:730]: Product Code from property table after transforms: '{89992DE9-06D9-42AB-95C0-12D84D4C828A}' MSI (c) (6C:FC) [15:01:57:730]: Product not registered: beginning first-time install MSI (c) (6C:FC) [15:01:57:730]: PROPERTY CHANGE: Adding ProductState property. Its value is '-1'. MSI (c) (6C:FC) [15:01:57:730]: Entering CMsiConfigurationManager::SetLastUsedSource. MSI (c) (6C:FC) [15:01:57:730]: User policy value 'SearchOrder' is 'nmu' MSI (c) (6C:FC) [15:01:57:730]: Adding new sources is allowed. MSI (c) (6C:FC) [15:01:57:730]: PROPERTY CHANGE: Adding PackagecodeChanging property. Its value is '1'. MSI (c) (6C:FC) [15:01:57:730]: Package name extracted from package path: 'ScrumforTeamSystem.ServerComponents.1.2.13581.000.msi' MSI (c) (6C:FC) [15:01:57:730]: Package to be registered: 'ScrumforTeamSystem.ServerComponents.1.2.13581.000.msi' MSI (c) (6C:FC) [15:01:57:730]: Note: 1: 2262 2: AdminProperties 3: -2147287038 MSI (c) (6C:FC) [15:01:57:730]: PROPERTY CHANGE: Modifying ALLUSERS property. Its current value is '2'. Its new value: '1'. MSI (c) (6C:FC) [15:01:57:730]: Machine policy value 'DisableMsi' is 1 MSI (c) (6C:FC) [15:01:57:730]: Machine policy value 'AlwaysInstallElevated' is 0 MSI (c) (6C:FC) [15:01:57:730]: User policy value 'AlwaysInstallElevated' is 0 MSI (c) (6C:FC) [15:01:57:730]: Product installation will be elevated because user is admin and product is being installed per-machine. MSI (c) (6C:FC) [15:01:57:730]: Running product '{89992DE9-06D9-42AB-95C0-12D84D4C828A}' with elevated privileges: Product is assigned. MSI (c) (6C:FC) [15:01:57:730]: PROPERTY CHANGE: Adding CURRENTDIRECTORY property. Its value is 'D:\'. MSI (c) (6C:FC) [15:01:57:730]: PROPERTY CHANGE: Adding CLIENTUILEVEL property. Its value is '0'. MSI (c) (6C:FC) [15:01:57:730]: PROPERTY CHANGE: Adding CLIENTPROCESSID property. Its value is '5996'. MSI (c) (6C:FC) [15:01:57:730]: TRANSFORMS property is now: MSI (c) (6C:FC) [15:01:57:730]: PROPERTY CHANGE: Adding VersionDatabase property. Its value is '200'. MSI (c) (6C:FC) [15:01:57:746]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\tfs_user.RSGSYS\Application Data MSI (c) (6C:FC) [15:01:57:746]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\tfs_user.RSGSYS\Favorites MSI (c) (6C:FC) [15:01:57:746]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\tfs_user.RSGSYS\NetHood MSI (c) (6C:FC) [15:01:57:746]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\tfs_user.RSGSYS\My Documents MSI (c) (6C:FC) [15:01:57:746]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\tfs_user.RSGSYS\PrintHood MSI (c) (6C:FC) [15:01:57:746]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\tfs_user.RSGSYS\Recent MSI (c) (6C:FC) [15:01:57:746]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\tfs_user.RSGSYS\SendTo MSI (c) (6C:FC) [15:01:57:746]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\tfs_user.RSGSYS\Templates MSI (c) (6C:FC) [15:01:57:746]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\All Users.WINDOWS\Application Data MSI (c) (6C:FC) [15:01:57:746]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\tfs_user.RSGSYS\Local Settings\Application Data MSI (c) (6C:FC) [15:01:57:746]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\tfs_user.RSGSYS\My Documents\My Pictures MSI (c) (6C:FC) [15:01:57:746]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\All Users.WINDOWS\Start Menu\Programs\Administrative Tools MSI (c) (6C:FC) [15:01:57:746]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\All Users.WINDOWS\Start Menu\Programs\Startup MSI (c) (6C:FC) [15:01:57:746]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\All Users.WINDOWS\Start Menu\Programs MSI (c) (6C:FC) [15:01:57:746]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\All Users.WINDOWS\Start Menu MSI (c) (6C:FC) [15:01:57:746]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\All Users.WINDOWS\Desktop MSI (c) (6C:FC) [15:01:57:746]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\tfs_user.RSGSYS\Start Menu\Programs\Administrative Tools MSI (c) (6C:FC) [15:01:57:746]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\tfs_user.RSGSYS\Start Menu\Programs\Startup MSI (c) (6C:FC) [15:01:57:746]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\tfs_user.RSGSYS\Start Menu\Programs MSI (c) (6C:FC) [15:01:57:746]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\tfs_user.RSGSYS\Start Menu MSI (c) (6C:FC) [15:01:57:746]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\tfs_user.RSGSYS\Desktop MSI (c) (6C:FC) [15:01:57:746]: SHELL32::SHGetFolderPath returned: C:\Documents and Settings\All Users.WINDOWS\Templates MSI (c) (6C:FC) [15:01:57:746]: SHELL32::SHGetFolderPath returned: C:\WINDOWS\Fonts MSI (c) (6C:FC) [15:01:57:746]: Note: 1: 2898 2: MS Sans Serif 3: MS Sans Serif 4: 0 5: 16 MSI (c) (6C:FC) [15:01:57:746]: PROPERTY CHANGE: Adding Privileged property. Its value is '1'. MSI (c) (6C:FC) [15:01:57:746]: Note: 1: 1402 2: HKEY_CURRENT_USER\Software\Microsoft\MS Setup (ACME)\User Info 3: 2 MSI (c) (6C:FC) [15:01:57:746]: PROPERTY CHANGE: Adding USERNAME property. Its value is 'Admin'. MSI (c) (6C:FC) [15:01:57:746]: Note: 1: 1402 2: HKEY_CURRENT_USER\Software\Microsoft\MS Setup (ACME)\User Info 3: 2 MSI (c) (6C:FC) [15:01:57:746]: PROPERTY CHANGE: Adding COMPANYNAME property. Its value is 'RSG Systems Inc'. MSI (c) (6C:FC) [15:01:57:746]: PROPERTY CHANGE: Adding DATABASE property. Its value is 'C:\DOCUME~1\TFS_US~1.RSG\LOCALS~1\Temp\3\6a244d.msi'. MSI (c) (6C:FC) [15:01:57:746]: PROPERTY CHANGE: Adding OriginalDatabase property. Its value is 'D:\Software\ScrumforTeamSystem.1.2.13581.000\ScrumforTeamSystem.ServerComponents.1.2.13581.000.msi'. MSI (c) (6C:FC) [15:01:57:746]: Machine policy value 'MsiDisableEmbeddedUI' is 0 MSI (c) (6C:FC) [15:01:57:746]: PROPERTY CHANGE: Adding SourceDir property. Its value is 'D:\Software\ScrumforTeamSystem.1.2.13581.000\'. MSI (c) (6C:FC) [15:01:57:746]: PROPERTY CHANGE: Adding SOURCEDIR property. Its value is 'D:\Software\ScrumforTeamSystem.1.2.13581.000\'. MSI (c) (6C:04) [15:01:57:746]: PROPERTY CHANGE: Adding VersionHandler property. Its value is '4.05'. === Logging started: 1/27/2010 15:01:57 === MSI (c) (6C:FC) [15:01:57:761]: Note: 1: 2205 2: 3: PatchPackage MSI (c) (6C:FC) [15:01:57:761]: Machine policy value 'DisableRollback' is 0 MSI (c) (6C:FC) [15:01:57:761]: User policy value 'DisableRollback' is 0 MSI (c) (6C:FC) [15:01:57:761]: PROPERTY CHANGE: Adding UILevel property. Its value is '5'. MSI (c) (6C:FC) [15:01:57:761]: PROPERTY CHANGE: Adding ACTION property. Its value is 'INSTALL'. MSI (c) (6C:FC) [15:01:57:761]: Doing action: INSTALL Action 15:01:57: INSTALL. Action start 15:01:57: INSTALL. MSI (c) (6C:FC) [15:01:57:777]: UI Sequence table 'InstallUISequence' is present and populated. MSI (c) (6C:FC) [15:01:57:777]: Running UISequence MSI (c) (6C:FC) [15:01:57:777]: PROPERTY CHANGE: Adding EXECUTEACTION property. Its value is 'INSTALL'. MSI (c) (6C:FC) [15:01:57:777]: Doing action: AppSearch Action 15:01:57: AppSearch. Searching for installed applications Action start 15:01:57: AppSearch. AppSearch: Property: WSE60DIRECTORY, Signature: WSE60Directory MSI (c) (6C:FC) [15:01:57:777]: Note: 1: 2262 2: Signature 3: -2147287038 MSI (c) (6C:FC) [15:01:57:777]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Shared Tools\Web Server Extensions\6.0 3: 2 AppSearch: Property: VSIDEDIRECTORY, Signature: VSIDEDirectory MSI (c) (6C:FC) [15:01:57:777]: Note: 1: 2262 2: Signature 3: -2147287038 AppSearch: Property: TFSDIRECTORY, Signature: TfsDirectory MSI (c) (6C:FC) [15:01:57:777]: Note: 1: 2262 2: Signature 3: -2147287038 MSI (c) (6C:FC) [15:01:57:777]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Microsoft Visual Studio 2005 Team Foundation Server - ENU 3: 2 AppSearch: Property: WEBROOTDIRECTORY, Signature: WebRootDirectory MSI (c) (6C:FC) [15:01:57:777]: Note: 1: 2262 2: Signature 3: -2147287038 MSI (c) (6C:FC) [15:01:57:777]: PROPERTY CHANGE: Adding WEBROOTDIRECTORY property. Its value is 'C:\Inetpub\wwwroot'. AppSearch: Property: RSINSTANCENAME, Signature: RSInstanceName MSI (c) (6C:FC) [15:01:57:777]: Note: 1: 2262 2: Signature 3: -2147287038 AppSearch: Property: REPORTINGSERVICESDIRECTORY, Signature: ReportingServicesDirectory MSI (c) (6C:FC) [15:01:57:777]: Note: 1: 2262 2: Signature 3: -2147287038 MSI (c) (6C:FC) [15:01:57:777]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Microsoft SQL Server\MSSQL.3\Setup 3: 2 AppSearch: Property: TEAMEXPLORERINSTALLED, Signature: TeamExplorerInstalled MSI (c) (6C:FC) [15:01:57:777]: Note: 1: 2262 2: Signature 3: -2147287038 MSI (c) (6C:FC) [15:01:57:777]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\VisualStudio\8.0\InstalledProducts\Team Explorer 3: 2 Action ended 15:01:57: AppSearch. Return value 1. MSI (c) (6C:FC) [15:01:57:777]: Doing action: LaunchConditions Action 15:01:57: LaunchConditions. Evaluating launch conditions Action start 15:01:57: LaunchConditions. Info 2898. For WixUI_Font_Normal textstyle, the system created a 'Tahoma' font, in 0 character set, of 13 pixels height. Your system has failed to meet the prerequisites for installing this software. Team Explorer was not detected. MSI (c) (6C:FC) [15:02:04:417]: Product: Scrum for Team System (Server Components) v1.2.13581.000 -- Your system has failed to meet the prerequisites for installing this software. Team Explorer was not detected. Action ended 15:02:04: LaunchConditions. Return value 3. MSI (c) (6C:FC) [15:02:04:433]: Doing action: FatalError Action 15:02:04: FatalError. Action start 15:02:04: FatalError. MSI (c) (6C:FC) [15:02:04:433]: Note: 1: 2235 2: 3: ExtendedType 4: SELECT `Action`,`Type`,`Source`,`Target`, NULL, `ExtendedType` FROM `CustomAction` WHERE `Action` = 'FatalError' Info 2898. For WixUI_Font_Bigger textstyle, the system created a 'Tahoma' font, in 0 character set, of 19 pixels height. DEBUG: Error 2826: Control BottomLine on dialog FatalError extends beyond the boundaries of the dialog to the right by 5 pixels The installer has encountered an unexpected error installing this package. This may indicate a problem with this package. The error code is 2826. The arguments are: FatalError, BottomLine, to the right Action 15:02:04: FatalError. Dialog created MSI (c) (6C:70) [15:02:04:449]: Note: 1: 2731 2: 0 Action ended 15:02:05: FatalError. Return value 2. Action ended 15:02:05: INSTALL. Return value 3. Property(C): Manufacturer = Conchango UK plc Property(C): ProductCode = {89992DE9-06D9-42AB-95C0-12D84D4C828A} Property(C): ProductLanguage = 1033 Property(C): ProductName = Scrum for Team System (Server Components) v1.2.13581.000 Property(C): ProductVersion = 1.2.13581.000 Property(C): UpgradeCode = {E9E27B0E-F4BF-4DCD-8D01-C33087CC6F3D} Property(C): ALLUSERS = 1 Property(C): ARPNOMODIFY = 1 Property(C): DiskPrompt = Disk 1 Property(C): DefaultUIFont = WixUI_Font_Normal Property(C): ErrorDialog = ErrorDlg Property(C): WixUI_VerifyRepairDlg_Back = MaintenanceTypeDlg Property(C): WixUI_WelcomeDlg_Next = LicenseAgreementDlg Property(C): WixUI_CustomizeDlg_Next = VerifyReadyDlg Property(C): WixUI_MaintenanceTypeDlg_Change = CustomizeDlg Property(C): WixUI_MaintenanceTypeDlg_Repair = VerifyRepairDlg Property(C): WixUI_VerifyReadyDlg_BackComplete = SetupTypeDlg Property(C): WixUI_CustomizeDlg_BackChange = MaintenanceTypeDlg Property(C): WixUI_CustomizeDlg_BackCustom = SetupTypeDlg Property(C): WixUI_VerifyReadyDlg_BackCustom = CustomizeDlg Property(C): WixUI_VerifyReadyDlg_BackRepair = MaintenanceTypeDlg Property(C): WixUI_VerifyReadyDlg_BackFeatureTree = CustomizeDlg Property(C): WixUI_MaintenanceWelcomeDlg_Next = MaintenanceTypeDlg Property(C): WixUI_VerifyReadyDlg_BackTypical = SetupTypeDlg Property(C): WixUI_VerifyRemoveDlg_Back = MaintenanceTypeDlg Property(C): WixUI_Mode = FeatureTree Property(C): WixUI_MaintenanceTypeDlg_Back = MaintenanceWelcomeDlg Property(C): WixUI_Wizard_Name = setup wizard Property(C): WixUI_VerifyReadyDlg_BackChange = CustomizeDlg Property(C): WixUI_LicenseAgreementDlg_Back = WelcomeDlg Property(C): WixUI_CustomizeDlg_BackFeatureTree = WelcomeDlg Property(C): WixUI_MaintenanceTypeDlg_Remove = VerifyRemoveDlg Property(C): WixUI_LicenseAgreementDlg_Next = CustomizeDlg Property(C): VirtualMemory = 3872 Property(C): WEBROOTDIRECTORY = C:\Inetpub\wwwroot Property(C): ProgramMenuFolder = C:\Documents and Settings\All Users.WINDOWS\Start Menu\Programs\ Property(C): SourceDir = D:\Software\ScrumforTeamSystem.1.2.13581.000\ Property(C): ProgramFilesFolder = C:\Program Files\ Property(C): MsiLogFileLocation = c:\package5.log Property(C): PackageCode = {4411FADE-6963-47CB-87D2-C7B55E2EFF2B} Property(C): ProductState = -1 Property(C): PackagecodeChanging = 1 Property(C): CURRENTDIRECTORY = D:\ Property(C): CLIENTUILEVEL = 0 Property(C): CLIENTPROCESSID = 5996 Property(C): VersionDatabase = 200 Property(C): VersionMsi = 4.05 Property(C): VersionNT = 502 Property(C): WindowsBuild = 3790 Property(C): ServicePackLevel = 2 Property(C): ServicePackLevelMinor = 0 Property(C): MsiNTProductType = 3 Property(C): WindowsFolder = C:\WINDOWS\ Property(C): WindowsVolume = C:\ Property(C): SystemFolder = C:\WINDOWS\system32\ Property(C): System16Folder = C:\WINDOWS\system\ Property(C): RemoteAdminTS = 1 Property(C): TempFolder = C:\DOCUME~1\TFS_US~1.RSG\LOCALS~1\Temp\3\ Property(C): CommonFilesFolder = C:\Program Files\Common Files\ Property(C): AppDataFolder = C:\Documents and Settings\tfs_user.RSGSYS\Application Data\ Property(C): FavoritesFolder = C:\Documents and Settings\tfs_user.RSGSYS\Favorites\ Property(C): NetHoodFolder = C:\Documents and Settings\tfs_user.RSGSYS\NetHood\ Property(C): PersonalFolder = C:\Documents and Settings\tfs_user.RSGSYS\My Documents\ Property(C): PrintHoodFolder = C:\Documents and Settings\tfs_user.RSGSYS\PrintHood\ Property(C): RecentFolder = C:\Documents and Settings\tfs_user.RSGSYS\Recent\ Property(C): SendToFolder = C:\Documents and Settings\tfs_user.RSGSYS\SendTo\ Property(C): TemplateFolder = C:\Documents and Settings\All Users.WINDOWS\Templates\ Property(C): CommonAppDataFolder = C:\Documents and Settings\All Users.WINDOWS\Application Data\ Property(C): LocalAppDataFolder = C:\Documents and Settings\tfs_user.RSGSYS\Local Settings\Application Data\ Property(C): MyPicturesFolder = C:\Documents and Settings\tfs_user.RSGSYS\My Documents\My Pictures\ Property(C): AdminToolsFolder = C:\Documents and Settings\All Users.WINDOWS\Start Menu\Programs\Administrative Tools\ Property(C): StartupFolder = C:\Documents and Settings\All Users.WINDOWS\Start Menu\Programs\Startup\ Property(C): StartMenuFolder = C:\Documents and Settings\All Users.WINDOWS\Start Menu\ Property(C): DesktopFolder = C:\Documents and Settings\All Users.WINDOWS\Desktop\ Property(C): FontsFolder = C:\WINDOWS\Fonts\ Property(C): GPTSupport = 1 Property(C): OLEAdvtSupport = 1 Property(C): ShellAdvtSupport = 1 Property(C): Intel = 6 Property(C): PhysicalMemory = 3840 Property(C): AdminUser = 1 Property(C): LogonUser = TFS_User Property(C): UserSID = S-1-5-21-1351960997-267064041-166420642-3262 Property(C): UserLanguageID = 1033 Property(C): ComputerName = NYTFS01 Property(C): SystemLanguageID = 1033 Property(C): ScreenX = 1024 Property(C): ScreenY = 768 Property(C): CaptionHeight = 19 Property(C): BorderTop = 1 Property(C): BorderSide = 1 Property(C): TextHeight = 16 Property(C): TextInternalLeading = 3 Property(C): ColorBits = 16 Property(C): TTCSupport = 1 Property(C): Time = 15:02:05 Property(C): Date = 1/27/2010 Property(C): MsiNetAssemblySupport = 2.0.50727.3053 Property(C): MsiWin32AssemblySupport = 5.2.3790.3959 Property(C): RedirectedDllSupport = 2 Property(C): Privileged = 1 Property(C): USERNAME = Admin Property(C): COMPANYNAME = RSG Systems Inc Property(C): DATABASE = C:\DOCUME~1\TFS_US~1.RSG\LOCALS~1\Temp\3\6a244d.msi Property(C): OriginalDatabase = D:\Software\ScrumforTeamSystem.1.2.13581.000\ScrumforTeamSystem.ServerComponents.1.2.13581.000.msi Property(C): SOURCEDIR = D:\Software\ScrumforTeamSystem.1.2.13581.000\ Property(C): VersionHandler = 4.05 Property(C): UILevel = 5 Property(C): ACTION = INSTALL Property(C): EXECUTEACTION = INSTALL === Logging stopped: 1/27/2010 15:02:05 === MSI (c) (6C:FC) [15:02:05:449]: Note: 1: 1708 MSI (c) (6C:FC) [15:02:05:449]: Product: Scrum for Team System (Server Components) v1.2.13581.000 -- Installation failed. MSI (c) (6C:FC) [15:02:05:449]: Windows Installer installed the product. Product Name: Scrum for Team System (Server Components) v1.2.13581.000. Product Version: 1.2.13581.000. Product Language: 1033. Installation success or error status: 1603. MSI (c) (6C:FC) [15:02:05:480]: Grabbed execution mutex. MSI (c) (6C:FC) [15:02:05:480]: Cleaning up uninstalled install packages, if any exist MSI (c) (6C:FC) [15:02:05:480]: MainEngineThread is returning 1603 === Verbose logging stopped: 1/27/2010 15:02:05 ===    Report

Scrum for Team ... » Version 2.x - T... » Scrum for Team ... » Error uninstalling Beta 2

(please select) Forums Home |- Search Forums |- Active Topics |- Unanswered Posts User Options |- Sign In |- Join this community |- Forgot Password Scrum for Team System |- Scrum for Team System - Announcements |- Scrum for Team System - Feature Suggestions |- Scrum Guidance Version 3.x - Team Foundation Server 2010 |- Scrum for Team System - V3 RC Discussions |- Scrum for Team System - V3.x Beta 2 Discussions Version 2.x - Team Foundation Server 2008 |- Scrum for Team System - v2.x Discussions |- Engineering Practices – v2.2 Reports Version 1.2 - Team Foundation Server 2005 |- Scrum for Team System - v1.x Discusions Task Board for Team System |- Task Board for Team System - Discussions |- Task Board for Team System Beta Discussions (Read Only)